Seller Profile
I bought the board for my great grandson for Christmas so I’m hope he’ll get a lot of enjoyment from his present
Jul 01, 2025
Recently purchased the folding ladder for home use and it helps me so much to reach the high cupboards in the house.
Jun 21, 2025
I brought this for my hubby. He is over the moon with it. He is busy arranging his brothers for a camping trip to go fishing. Thank you this a great buy and i would recommend this camping gear to any body who loves the outdoor life BRILLIANT
Jun 10, 2025
Gorgeous design. This is so cute. A definite talking-point for guests. Good that you can move the two tables around or place separately. Like that there’s a mix in colour/material.
Jun 08, 2025
Happy with stairs
May 28, 2025
Looks great as well as clearing up the storage area for coats & walking sticks and umbrellas
May 26, 2025
Absolutely beautiful abd very sturdy.
May 13, 2025
Love this for our entertaining area.
May 06, 2025
Bought this for my grandchildren for Christmas and it has been a godsend. The kids absolutely love it.
May 01, 2025
I bought this gazebo to use at an anual event. Its huge which was what i wanted, but folds down small enough to fit in the boot of my car. Great quality and easy to put up. So happy I bought it, highly recommend
Apr 29, 2025
Please allow 2-10 business days for delivery. Remote areas will require longer delivery time.
Please provide a residential or business address at checkout.(PO Box / Parcel Locker addresses are not accepted)
Some remote areas or offshore areas will charge extra postage, and some areas cannot be delivered. Before processing your order, we will first contact you and ask your wishes.
Products will be shipped from Melbourne. We ship across Australia, including major cities like: Sydney, Melbourne, Perth, Brisbane, Adelaide, Canberra, Newcastle and the Gold Coast.
Important:
Inside/Upstairs delivery is NOT provided.
Additional postage fees may apply for re-delivery or re-direction requests.
Some products may be sent in multiple packages.
Warranty Policy
Costway is dedicated to satisfying every user to ensure that everyone who visits or orders in our store has a fabulous purchase experience in every phase. After-sale service is an indispensable part, which deserves our full attention. By settling every dispute peacefully and proactively, we believe it is a way to improve ourselves and get closer to our users. Costway return policy is a promise to every user of our website or product.
NOTE: All our products come with a 12-month warranty.
We ensure that all our items are brand new and in excellent condition before shipping. If you receive an item that does not conform to those standards, please contact our Customer Service Team.
Returns Policy
Before you return the products, please check the following requests carefully:
1. Please contact our Customer Service Team and obtain a Return Merchandise Authorization (RMA) number from us before returning the item. Without the RMA number, there is a risk that your returned item may not be identifiable and not acceptable.
2. Please send us 1-5 clear photos if there is any damage or quality issue with the item you receive.
3. If you simply change your mind and wish to cancel the order, please contact us before dispatch (1 business day).
4. If you want to cancel the order or return the item after dispatch without any quality issue, please note that the original postage is not refundable, and the buyer is responsible for the return postage cost, and a 10% re-stocking fee may apply. Return or exchange requests are ONLY acceptable for unused items and within 7 days of receipt.
5. If you are not satisfied with any product that you have purchased, please feel free to contact us. We will try our best to solve the problems for you.
6. Items should be returned in their original product packaging and all accessories in the original shipment must be included if you want to return the item.
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