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Seller Profile

DukeLiving

7969 product reviews
DukeLiving is an Australian based business that prides itself on selling only products of the highest standards at the lowest price. Combining premium quality with value for money with an unrivalled shopping experience means that you can shop with confidence when purchasing from DukeLiving.
 

Customer Reviews

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Customer Reviews

  • (6235)
  • (1265)
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No 5 Star Reviews yet

  • GwenVerified buyer

    Very pleased with comfortable mattress. Sleeping better.

    Jul 25, 2024

  • WayneVerified buyer

    I'm very pleased with this Kitchen trolley. It arrived in order and was easy to put together with the tools supplied. It looks great and is very functional for its mobility and extra bench space It provides in order to prepare meals.

    Jul 22, 2024

  • PearlVerified buyer

    This is exactly as advertised, sturdy, great quality, looks good and suits the purpose. We are very happy with our purchase

    Jul 22, 2024

  • KerriVerified buyer

    Very happy with the bed. It’s good quality and looks great. Great service Fast delivery

    Jul 20, 2024

  • ArelysVerified buyer

    Good quality and versatile

    Jul 20, 2024

  • SharonVerified buyer

    A very quirky cabinet compact for small space but functional

    Jul 17, 2024

  • JessicaVerified buyer

    Easy set up, light weight an comfortable mattress.

    Jul 17, 2024

  • RoshanVerified buyer

    Satisfied

    Jul 17, 2024

  • KatrinaVerified buyer

    This table came in perfect condition, it is sturdy and exactly what I was hoping for. A great addition to my house.

    Jul 17, 2024

  • Kendal RyanVerified buyer

    Beautiful and my daughter loved it

    Jul 15, 2024

Customer Reviews

  • (6235)
  • (1265)
  • (238)
  • (68)
  • (163)

No 4 Star Reviews yet

Customer Reviews

  • (6235)
  • (1265)
  • (238)
  • (68)
  • (163)

No 3 Star Reviews yet

Customer Reviews

  • (6235)
  • (1265)
  • (238)
  • (68)
  • (163)

No 2 Star Reviews yet

Customer Reviews

  • (6235)
  • (1265)
  • (238)
  • (68)
  • (163)

No 1 Star Reviews yet

Customer Reviews

  • (6235)
  • (1265)
  • (238)
  • (68)
  • (163)

No reviews yet

  • PLEASE NOTE: No delivery to PO Box addresses or Parcel Lockers (please provide residential or business address at checkout)

Change of Mind

We allow change of mind returns if your product is in ‘new’ condition. It must be unopened, undamaged, and unused and returned to us within 30 days of the product being delivered to you. You will be responsible for the cost of returning the item. Once the item has been received and assessed by our warehouse, we will proceed to refund the amount of the product, less the cost of returning the item.

Exclusions to our change of mind policy

We do not allow change of mind returns on all products. Excluded products include:

  • heavy, large and bulky items (e.g. furniture, mattresses, large or heavy appliances);
  • consumables (e.g. cosmetics);
  • health products;
  • jewellery;
  • toppers, underlays, pillows and quilts;
  • intimates (including underwear, swimwear, socks and hosiery).

Products which are on promotion (indicated by a ‘Sale’ or ‘Limited Time Deal’ badge) are also ineligible for change of mind returns.

We may also refuse change of mind returns at our discretion where your request does not meet our Fair Use standards. These include where:

  • we believe have made an unreasonable amount of change of mind return requests; or
  • we suspect fraud, misuse or abuse of this this policy.

Damaged or faulty items

If your product is damaged, faulty, not as described or has other issues, please contact us and we will assist you in resolving your issues. Our products come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.