Seller Rating 276 Reviews
No 5 Star Reviews yet
Got these for a good price. Seem stable and easy to setup, just have the routers actually near the master router then move them once synced
Aug 12, 2022
Great steam rice on pot setting
Aug 11, 2022
Very Good Value for Money.Good Product.
Aug 11, 2022
Very high quality down to details, and a solid build.
Aug 09, 2022
I love it , I wear it every day , it's so pretty
Aug 06, 2022
Aug 06, 2022
great product. no issues .
Jul 30, 2022
best price anywhere for this brand and model
Jul 25, 2022
Love this machine! I often use ‘Clay Pot’ setting for 1 pot chicken & rice dishes which comes out perfect every time. This machine does take slightly longer to cook rice (than my old Kmart one) but is relatively easy to clean and far more solid
Jul 16, 2022
Received the item very quickly!
Jul 16, 2022
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Changing your mind / purchasing the wrong product by mistake
If you change your mind after making a purchase, or realise you have purchased the incorrect item, you can enjoy the peace of mind that we offer a 7 day exchange policy. (excludes special order items).
If there is not a suitable product that can be exchanged for your returned item you will be offered a refund to your account based on the value paid at the time of purchase.
Incorrectly supplied products
If you have been accidentally supplied the wrong product, F Digital can supply the correct product (where it is available) or issue a refund.
In order to supply the correct product, the incorrect product will first need to be returned to us. F Digital can arrange a return ticket to send the incorrect product back by courier.
In this scenario we will need to be notified within 7 days of purchase / delivery and the incorrect product supplied must be in resalable / unused condition.
Products damaged in transit
If your product has been damaged during transit to your delivery address an investigation will be conducted. Once the investigation has reached a conclusion and it is determined the product has been damaged in transit we will offer a refund.
Please contact us ASAP. We will then advise you to visit your nearest Australia Post Office so that they can investigate the damage. You will need to keep all packaging so that their team are able to make a fair assessment.
Products that are faulty upon arrival / first use
If the product you received is faulty upon arrival / first use, F Digital will either repair or issue a refund.
In order to repair or issue a refund for your faulty product, it will need to be returned to us so we can test and confirm that it is faulty.
All returns of this nature must be made within 7 days of purchase / delivery and we can arrange a return ticket to send the product back by courier.
Products that are faulty within the warranty period
If your product is faulty or has stopped working as intended and is still within the warranty period specified when you purchased your product, F Digital will repair or or issue a refund.
In order to repair or issue a refund for your faulty product, it will need to be returned to us so we can test and confirm that it is faulty. For some products you may also be able to contact the manufacturer directly to arrange a repair / replacement.
Returns of this nature can be made any time within the warranty period and it is your responsibility to cover any costs of returning the product to us.
Testing fees and return freight
If you return a product to us that is not faulty, you may be liable for a testing fee and freight charges to return the product to you.
Returns may take approximately 4 weeks to arrive back with our returns team in NZ to process.
In some special circumstances, we may agree (at our discretion) to accept a return of a product that is not faulty. In these situations there will be a handling fee equal to at least 20% of the purchased price. Delivery, service and assembly fees are not refunded at all.