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Seller Profile

FurnitureOkay

Seller Rating
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86.70%
76 product reviews
It’s our mission to bring you a great outdoor lifestyle, because we believe that better outdoor lifestyle means a better life. Combining 20+ years of experience, high-quality products, and great customer service, we at FurnitureOkay have set out to change the way you enjoy a life outside. Enjoy outdoor living like you've always wanted. Discover FurnitureOkay's range of outdoor furniture, shades, BBQs & more. Shop online with fast shipping.
 

Customer Reviews

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Customer Reviews

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No 5 Star Reviews yet

  • MarianVerified buyer

    Good quality chair. Very sturdy & comfortable.

    Apr 25, 2024

  • DonVerified buyer

    Perfect outdoor cabinet to keep our pizza oven on. Light weight. Solid top.

    Nov 30, 2023

  • Nick BaloglouVerified buyer

    Is easily applied to the teak and just makes the wood glow in its natural colour . Two thirds of a bottle used for a timber couch and two chairs and small table, so whilst it’s expensive, after two coats , looks and feels great . Only 30 mins needed between coats . Highly recommended

    Feb 09, 2023

  • ChristinaVerified buyer

    Easy to assemble, sturdy and look fantastic

    Feb 09, 2023

  • RossVerified buyer

    Excellent product and we were kept in the loop at all stages of delivery

    Dec 08, 2022

  • Paola RickardVerified buyer

    Solid and well build cabinet and beach top, electrical BBQ works very well

    Nov 27, 2022

  • TinaVerified buyer

    I'm extremely happy with my outdoor setting it is comfortable & very stylish in my alfresco area

    May 30, 2022

  • Graeme StevensVerified buyer

    Good results on old teak after cleaning but may need at least two coats.

    May 23, 2022

  • KerryVerified buyer

    Love, love, love it. Such good quality and so beautiful. I put off getting it for quite some time, I am so so glad I went ahead and bought it. Such a lovely wicker outdoor setting.

    Apr 29, 2022

  • KerryVerified buyer

    Recently purchased a couple of different outdoor settings in Rosebud all weather wicker furniture. It's strong and of good quality. Cost a lot to have it delivered but it came from Melbourne to Greenbank Queensland and they did arrive without any damage. It's for a new place we're building. Looks so beautiful I can't wait to use it.

    Apr 02, 2022

Customer Reviews

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No 4 Star Reviews yet

Customer Reviews

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No 3 Star Reviews yet

Customer Reviews

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No 2 Star Reviews yet

Customer Reviews

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No 1 Star Reviews yet

Customer Reviews

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No reviews yet

For furniture/bulky items, please allow 1-17 business days.

Your order will be delivered to your front door (ground floor only) or loading dock (in the case of multi-story). Deliveries cannot be made to underground car parks as the trucks cannot negotiate these. You may be required to assist the delivery driver with unloading the items from the delivery vehicle. We recommend inviting someone over to help. If you are unable, or unwilling, to provide such assistance, please contact us prior to proceeding with your order. Assistance may be available for an additional fee. Please note, where you have agreed a day of delivery with us and/or the carrier, and you are not available, or unwilling to accept the goods, you agree to accept any detention, demurrage, return shipping, restocking, and redelivery charges associated with such delays.

For non-bulky items, please allow 1-12 business days.

Deliveries may be left in a place deemed secure by the carrier if no one is available to accept the package. Signature on delivery is not required for service provided by these carriers. Otherwise, the carrier will leave a card advising you to schedule a new delivery or alternatively amend your delivery address.

Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if goods fail to be of acceptable quality and the failure does not amount to a major failure. Goods presented for repair may be replaced by refurbished goods of the same type rather than being repaired. Refurbished parts may be used to repair the goods.

FurnitureOkay warrants the FurnitureOkay-branded product against defects in materials and workmanship when used in the usual course and for its intended purpose for a period of TWO (2) YEARS from the date of original purchase by the end-user purchaser.

FurnitureOkay's Limited Warranty does not apply to products that are not FurnitureOkay branded, even if packaged or sold with FurnitureOkay products. Non-FurnitureOkay branded products may have the benefit of a manufacturer's warranty provided by the product manufacturer. Please see your product box and literature for details.

This Warranty does not apply:

(a) to damage caused by normal wear and tear, including fading, stains and discolouration, or otherwise due to the normal aging of the product;

(b) to damage due to improper use, cleaning, maintenance, treatment, storage or otherwise caused by your acts or omissions;

(c) to damage caused by accident, abuse, misuse, fire, earthquake or other external cause;

(d) to variation in colours, inclusion of impurities and unfilled cavities or other imperfections in stone tiles;

(e) to variation in colours and finish, inclusion of knots and patches in timber products;

(f) to any movement, cracking or bowing in timber as a result of change in humidity or fluctuating temperatures;

(g) to any defects in products which we brought to your attention when you purchased the product;

(h) to products that are marked Refurbished or Clearance.