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Seller Profile

Gadget & Gear Australia

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silver Seller
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92.87%
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389 product reviews
Welcome to our online store Gadget & Gear Australia is a part of Smart Cases Pty Ltd. Smart Cases Pty Ltd has been established since 2016, we are one of the Australia’s leading retailers for mobile phone accessories and solutions. We employ around 7 staff operating within our customer services department and warehouse team who fulfilsover 75,000 orders a month within the Australia, New Zealand, UK, France, Germany, Italy and USA. We put our success down to responding to what our customers want and offer an extensive range of the latest accessories for the latest phone models, teamed with a world class customer care team who will look after you through every stage of the transaction. Our Company is dedicated to providing an excellent customer experience from start to finish, offering FREE Shippingdelivery for most of the items, within Australia for all orders placed before 4pm. We also have a wholesale trade division distributing our goods and services to online market sellers ie eBay, retail shops, kiosks and some government departments across Australia and New Zealand for further information feel free to contact our sales manager. Registered Trading Address: Smart Cases 953 Canterbury Road, LAKEMBA, NSW 2195 ABN : 93 619 986 873
 

Customer Reviews

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Customer Reviews

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No 5 Star Reviews yet

  • MatthewVerified buyer

    Exactly what she wanted

    Oct 11, 2024

  • MichaelVerified buyer

    Value for the money I pad

    Sep 29, 2024

  • SujithVerified buyer

    Nice watch band

    Sep 21, 2024

  • SharonVerified buyer

    Excellent quick and easy.

    Sep 20, 2024

  • S WorsleyVerified buyer

    Item received as described. Great product, great price, great value, fast delivery. Would buy from this seller again.

    Sep 20, 2024

  • SamanthaVerified buyer

    Good sturdy cover. Is away from the screen face also so adds a little extra protection on a flat surface if dropped. The stand seems a little flimsy but time shall tell 😊

    Sep 18, 2024

  • SamanthaVerified buyer

    Good sturdy cover. Is away from the screen face also so adds a little extra protection on a flat surface if dropped. The stand seems a little flimsy but time shall tell 😊

    Sep 18, 2024

  • DianeVerified buyer

    Fits perfectly and opens and shuts easily

    Sep 17, 2024

  • KymVerified buyer

    Product was as advertised

    Sep 15, 2024

  • JeanetteVerified buyer

    Thank you fast delivery

    Sep 06, 2024

Customer Reviews

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No 4 Star Reviews yet

Customer Reviews

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No 3 Star Reviews yet

Customer Reviews

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No 2 Star Reviews yet

Customer Reviews

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No 1 Star Reviews yet

Customer Reviews

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No reviews yet

All items are posted from Lakemba, Sydney, NSW. Items will be shipped within 1-2 business days of receiving full payment (From Mon-Fri, excluding weekends & public holidays). All items are delivered by the Australia Post.  Please consider occasional delays due to public holidays, natural disasters which are beyond our control.

Change Of Mind Policy

If you would like to return the item when there is nothing wrong with the product or services, you need to return it at your own cost. A 20% handling & restocking cost will be deducted from the total price of the transaction before your refund is issued.

Returns

There are a few important things to keep in mind when returning a product you purchased from our store:

1. You have 7 calendar days to return an item from the date you receive it.

2. Please ensure that the item you’re returning is repackaged with all of the accessories and documentation that were sent with the original order.

3. You will be responsible for paying for your own shipping costs for returning your item, unless we made an error with your order or the product was faulty.

In the unlikely event that Gadget & Gear Australia, sends you an item that is not what you ordered, please contact us within 2 days of receiving the item, so that we can rectify this for you. 

Once we receive your item, a refund is initiated immediately. The way your refund is processed depends on your original payment method. If you paid by credit or debit card, refunds will be sent to the card-issuing bank within seven business days of receipt of the returned item. Please contact the card-issuing bank with questions about when the credit will be available into your account.

Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if goods fail to be of acceptable quality and the failure does not amount to a major failure.