Seller Profile
All good ,happy with the purchase, item is as new according to the ad.
Apr 09, 2024
Phone in mint condition. Wanted a pocket phone not a laptop size phone,very content with the mini 12. I did read they were not popular and discontinued , so I expected the new condition. Happy.
Mar 25, 2024
Fast dispatch and delivery!! Great item & seller!!
Mar 21, 2024
Great product
Mar 08, 2024
First i got a faulty one but the customer service was awesome just returned the faulty one and got my replacement and its all good thanks.
Mar 07, 2024
Very happy with the product I will be dealing with you again thank you very much
Mar 07, 2024
After seeing that Greengadgets had the highest review rating of refurbished phones I knew i had to choose them for my kids iPhone SE's. Both were in amazing condition. I am about to order another iPhone so I am 100% confident that I will receive a refurbished phone in that best condition possible.
Nov 20, 2023
Good purchase, phone was in good condition
Nov 14, 2023
Great product great deal
Nov 01, 2023
Looks like brand new. Very happy, saved a lot of money
Aug 29, 2023
Returns & Warranty
We want you to love your device so if you are not completely satisfied with your purchase, we want to hear about it.
Refurbished Devices come with a 30 Day Satisfaction Guarantee (As New, Excellent, Very Good, Good and Imperfect Grades only)
If at any time within the first 30 days from purchase date you are not completely satisfied with your device please contact us to obtain a Return Authorisation Number along with instructions on how to ship your device back to us. Once received and inspected, we will facilitate an exchange or refund.
Please Note:
- If the return is for change of mind postage is paid by the buyer
- We do not accept responsibility for return items until they reach our warehouse so we strongly recommend using tracking and/or insurance for the delivery
- We will not accept a returned device that is iCloud or Google locked. If your device is account locked you will receive a notification from us to remove the lock. The device will be returned if still locked after 5 business days
- Please ensure your device is factory reset and powered off prior to shipment- IMEI will be validated against the IMEI shipped. Returns will not be accepted on mismatched IMEI’s
Brand New device – 30 day Change of Mind policy
If at any time within the first 30 days from purchase date you change your mind regarding the purchase of your Brand New device please contact us to obtain a Return Authorisation Number along with instructions on how to ship your device back to us.
Please note:
- A restocking fee of 20% will be charged if the package has been opened or damaged
- Return postage is paid by the buyer
- The device must be returned in the original package, accessories included
- We do not accept responsibility for return items until they reach our warehouse so we strongly recommend using tracking and/or insurance for the delivery
Warranty
All Green Gadgets Brand New products are supported by a Full Manufacturer Warranty. This warranty covers all manufacturer faults with the product (excluding any physical or liquid damage).
Our Refurbished products are supported by a Green Gadgets 12 month warranty against defects.
Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure. This excludes faults caused by the way the device is treated and/or used.
Prior to returning a device for warranty, please contact us to obtain a Return Authorisation Number along with instructions on how to ship your item back to us. Once received and inspected, we will facilitate a repair, refund or replacement.
Please note, Green Gadgets Warranty is void in the below instances:
- Cracked screen or physically damaged
- Water damage
- Software that has been tampered with
- Unauthorised repairs (3rd party repairs)
- Customer has failed to take reasonable steps to avoid the quality becoming unacceptable
- Customer has used the product abnormally
To contact us, please visit MyDeal website
Log into your MyDeal account
Go to ‘My Purchases’
Select ‘Need Help’ next to the corresponding item/order
Attach any relevant photos/videos
Submit your request/message MyDeal
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