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Seller Profile

vidaXL

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9862 product reviews
Whatever you’re looking for, we have it all! Besides being an online furniture shop, this is also where you can find parasols, playhouses, garden furniture and tools. The extensive range of products is also reflected in the variety of brands sold, from our own vidaXL brand to other well-known brands; there’s something for everyone. We aim to make all products accessible to everyone by keeping our prices low. This way, you can experience that vidaXL jackpot feeling.
 

Customer Reviews

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Customer Reviews

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No 5 Star Reviews yet

  • Rod

    I couldn’t be happier with this purchase! We were looking for something to liven up our balcony and this set did exactly that. It instantly transformed the space into a warm, inviting area where we now will spend time relaxing and chilling enjoying the views. The quality of the acacia wood is excellent—sturdy, smooth, and beautifully finished. It gives the whole set a solid, natural feel that's hard to find at this price point. The cushions are comfortable and the layout is just perfect for morning coffees or evening chats. Highly recommend if you're looking to upgrade your outdoor space with something stylish, durable, and comfortable!

    Jul 08, 2025

  • JanLo

    I’m happy with my purchase, it sits perfectly well where I wanted it… As described on the listing and similar to the photos.

    Jul 08, 2025

  • Ruby

    Sturdy and looks good on our veranda

    Jul 06, 2025

  • Luva tipple

    I brought this product a few weeks ago easy to assemble and a perfect safe, lockable place to leave parcels if your not at home at time of delivery..

    Jul 06, 2025

  • Cazza

    Lovely Aquarium Stand

    Jul 01, 2025

  • Sandi

    Surprised at the quality, excellent!

    Jun 28, 2025

  • Amy sidhu

    Bought last week

    Jun 28, 2025

  • Dora

    Happy with product. Had bit of trouble assembling. But once we realised walls were numbered wrong, we were on track.

    Jun 28, 2025

  • RadioMan

    Item was as described good quality dog kennel for the price fast delivery

    Jun 24, 2025

  • Usama7

    Sofa is great. I bit tricky to assemble because non of the partsbare marked with a tag. Comfy

    Jun 23, 2025

Customer Reviews

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  • (2111)
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No 4 Star Reviews yet

Customer Reviews

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  • (1133)

No 3 Star Reviews yet

Customer Reviews

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  • (2111)
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  • (480)
  • (1133)

No 2 Star Reviews yet

Customer Reviews

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  • (2111)
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  • (1133)

No 1 Star Reviews yet

Customer Reviews

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No reviews yet

Free Delivery to:

  • Sydney Metro

  • Melbourne Metro

  • Brisbane Metro

     

NOTE: No Delivery to PO Box, Parcel Locker or Post Office addresses (please provide a residential or business address at checkout)

We ship across Australia, including major cities like Sydney, Melbourne, Perth, Brisbane, Adelaide, Canberra, Newcastle and the Gold Coast

 

IMPORTANT NOTE: This item includes a service to ground level with reasonably good access only. Couriers will not conduct any multi-level or upstairs deliveries for this item. Delivery service for this item includes a one-man job unless specified or organized otherwise at your own additional cost. Your assistance may be required to help the driver unload.

Dispatch closure:
We maintain regular business hours throughout the season, except for public holidays and weekends.

Estimated Delivery Time Frame:1-8 business days

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Returns Policy

We uphold a commitment to excellence and strive to ensure that the product you receive aligns with the details provided on our product page. We aim to ensure your satisfaction, and we want you to cherish your purchase.

However, we understand that circumstances may lead to a change of heart or an acknowledgment that the product is not a perfect fit. In such instances, we are here to assist you. If you decide to return the product within 14 days from the date of receipt, we will gladly facilitate a refund for the product (excluding applied shipping costs).

Your responsibilities in this process include:

  1. Covering the return shipping cost of $19.99 to our warehouse.

  2. Ensuring the item is returned in 'as-new' condition.

The criteria for 'as-new' condition entail that the item must:

  • Remain unused.

  • Be unassembled.

  • Be devoid of any damage.

  • Include all original packaging.

  • Have undamaged packaging.

  • Contain all unopened tools and hardware.

  • Include assembly instructions.

To initiate the return process, follow these steps:

  1. Notify us of your intent to return via the Contact Us link.

  2. Organize the return shipment to the sender.

  3. Once received, our inspection team will assess the 'as-new' condition.

  4. If confirmed, we will process the refund on the product (excluding postage) and notify you.

  5. If the product is damaged or cannot be restocked, we will process a partial refund and notify you.

Please be aware that returns cannot be made in person at our depot, office, or warehouse facilities.

For damaged items in transit:

While we take precautionary measures in packaging, transit mishandling can still occur. If you observe damage to the protective carton upon delivery, such as dents, holes, or wetness, kindly take photos of the damage, we recommend not accepting the delivery, and contacting us immediately.

Our commitment is to assist you at every stage of your order, ensuring that both our products and service quality meet your expectations. If you need assistance with a return, please contact us, and we will be more than happy to help.