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Seller Profile

vidaXL

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silver Seller
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92.13%
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9853 product reviews
Whatever you’re looking for, we have it all! Besides being an online furniture shop, this is also where you can find parasols, playhouses, garden furniture and tools. The extensive range of products is also reflected in the variety of brands sold, from our own vidaXL brand to other well-known brands; there’s something for everyone. We aim to make all products accessible to everyone by keeping our prices low. This way, you can experience that vidaXL jackpot feeling.
 

Customer Reviews

  • (5247)
  • (2108)
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Customer Reviews

  • (5247)
  • (2108)
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No 5 Star Reviews yet

  • Sandi

    Surprised at the quality, excellent!

    Jun 28, 2025

  • Amy sidhu

    Bought last week

    Jun 28, 2025

  • Dora

    Happy with product. Had bit of trouble assembling. But once we realised walls were numbered wrong, we were on track.

    Jun 28, 2025

  • RadioMan

    Item was as described good quality dog kennel for the price fast delivery

    Jun 24, 2025

  • Usama7

    Sofa is great. I bit tricky to assemble because non of the partsbare marked with a tag. Comfy

    Jun 23, 2025

  • Ju fish

    Impressed, good quality and went together perfectly. A flatpack that actually fits together first time.

    Jun 20, 2025

  • Deb

    Very comfy.

    Jun 19, 2025

  • Jet finish .

    This is perfect for above fridge area .

    Jun 17, 2025

  • Sooz

    Absolutely love this corner seat easy to put together . Already have had enquiries about where l purchases it from friends. Looks great! Highly recommended seller and product.

    Jun 15, 2025

  • Happy

    Already have three, needed one more... love them!

    Jun 15, 2025

Customer Reviews

  • (5247)
  • (2108)
  • (888)
  • (480)
  • (1130)

No 4 Star Reviews yet

Customer Reviews

  • (5247)
  • (2108)
  • (888)
  • (480)
  • (1130)

No 3 Star Reviews yet

Customer Reviews

  • (5247)
  • (2108)
  • (888)
  • (480)
  • (1130)

No 2 Star Reviews yet

Customer Reviews

  • (5247)
  • (2108)
  • (888)
  • (480)
  • (1130)

No 1 Star Reviews yet

Customer Reviews

  • (5247)
  • (2108)
  • (888)
  • (480)
  • (1130)

No reviews yet

Free Delivery to:

  • Sydney Metro

  • Melbourne Metro

  • Brisbane Metro

     

NOTE: No Delivery to PO Box, Parcel Locker or Post Office addresses (please provide a residential or business address at checkout)

We ship across Australia, including major cities like Sydney, Melbourne, Perth, Brisbane, Adelaide, Canberra, Newcastle and the Gold Coast

 

IMPORTANT NOTE: This item includes a service to ground level with reasonably good access only. Couriers will not conduct any multi-level or upstairs deliveries for this item. Delivery service for this item includes a one-man job unless specified or organized otherwise at your own additional cost. Your assistance may be required to help the driver unload.

Dispatch closure:
We maintain regular business hours throughout the season, except for public holidays and weekends.

Estimated Delivery Time Frame:1-8 business days

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Returns Policy

We uphold a commitment to excellence and strive to ensure that the product you receive aligns with the details provided on our product page. We aim to ensure your satisfaction, and we want you to cherish your purchase.

However, we understand that circumstances may lead to a change of heart or an acknowledgment that the product is not a perfect fit. In such instances, we are here to assist you. If you decide to return the product within 14 days from the date of receipt, we will gladly facilitate a refund for the product (excluding applied shipping costs).

Your responsibilities in this process include:

  1. Covering the return shipping cost of $19.99 to our warehouse.

  2. Ensuring the item is returned in 'as-new' condition.

The criteria for 'as-new' condition entail that the item must:

  • Remain unused.

  • Be unassembled.

  • Be devoid of any damage.

  • Include all original packaging.

  • Have undamaged packaging.

  • Contain all unopened tools and hardware.

  • Include assembly instructions.

To initiate the return process, follow these steps:

  1. Notify us of your intent to return via the Contact Us link.

  2. Organize the return shipment to the sender.

  3. Once received, our inspection team will assess the 'as-new' condition.

  4. If confirmed, we will process the refund on the product (excluding postage) and notify you.

  5. If the product is damaged or cannot be restocked, we will process a partial refund and notify you.

Please be aware that returns cannot be made in person at our depot, office, or warehouse facilities.

For damaged items in transit:

While we take precautionary measures in packaging, transit mishandling can still occur. If you observe damage to the protective carton upon delivery, such as dents, holes, or wetness, kindly take photos of the damage, we recommend not accepting the delivery, and contacting us immediately.

Our commitment is to assist you at every stage of your order, ensuring that both our products and service quality meet your expectations. If you need assistance with a return, please contact us, and we will be more than happy to help.