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Seller Profile

Hobbyco Pty Ltd

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95.72%
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46 product reviews
Hobbyco has been operating since 1935. Providing unique toys, models, games and more to entertain and excite its customers. Hobbyco is no ordinary toy & hobby store. With an ever-changing list of products, it offers a wide range of choice for everyone; whether it is plastic kits for the hobbyists, jigsaw puzzles for the family, or LEGO, the breadth of range is considerable. There are also traditional products that will bring you the nostalgia of the past such as Flying Scotsman train sets and real Wilesco steam engines or the latest items that will keep you entertained for hours
 

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  • CrystalVerified buyer

    Great product and my grandson loves it.

    May 13, 2024

  • NeilVerified buyer

    Good quality pliers at the right price 🙃

    May 07, 2024

  • RayVerified buyer

    They look great on my Diarama good buy

    Apr 18, 2024

  • JeremyVerified buyer

    Really nice and great price

    Apr 15, 2024

  • AndrewVerified buyer

    It was exactly what I wanted, thought it could have been bigger but great quality

    Apr 01, 2024

  • NeilVerified buyer

    Good quality model trees for my modelling project.

    Feb 13, 2024

  • KerriVerified buyer

    Product as described. 4yo very happy that MyDeal helped Santa deliver on time - and to a non-metro region.

    Jan 02, 2024

  • Gina huntVerified buyer

    It’s a lovely puzzel would have liked a bigger picture to see the pieces beautifully ,very clever artist I have done a few of her puzzels will be on the look out for more in the future

    Nov 16, 2023

  • PaulVerified buyer

    Psychedelic Dobby, his eyes got me as soon as I saw him, I knew I had to buy him. No disappointments. Lego is always a pretty good thing to collect.

    Oct 12, 2023

  • EdwardVerified buyer

    Car as advertised, quick postage and good price.

    Oct 03, 2023

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Order dispatch time is typically 1-2 business days, with delivery via Australia Post.

Standard Australia Post Shipping time varies by location; please see the expected timeframe to receive your product below:

Metro: 3-7 business days

Regional: 4-7 business days

 

Returns / Change of Mind Policy:

 

As a Hobbyco customer, you are entitled to a 14 day return period from the time that the goods you ordered have been received through courier service tracking.Note: The return delivery time is not included as part of this 14 day return period and original shipping charges will not be refunded.

If for any reason you have a change of mind with your purchase or the goods you purchased are faulty or damaged during transit, you are entitled to a refund as long as the following conditions are met:

For damaged goods or goods sent in error, proof must be provided (such as images of faulty parts, damaged parts and damaged packing box). Upon receipt and of the proof provided and once confirmed by Hobbyco, we will pay for return postage.For any change of mind, goods must be returned in their original condition (including the product packaging) with postage paid.For Change of Mind returns, a refund will be credited to your account on receipt of the goods in good (fit for re-sell) condition, so attention to return packaging is important!This refund policy does not apply to goods that have the following:-The goods have been used, dropped or broken after opening.- Any attempt to alter the goods or the same goods have been purchased from an external seller.

All postage and insurance costs are to be paid by the buyer except in circumstances whereby goods are damaged or goods sent in error. We recommend that you return the product via Registered Post and that you pre-pay all necessary postage. You assume any risk of loss, theft or damaged goods during transit. We, therefore, advise you take opt for shipment registration & insurance with your postal carrier. Hobbyco will not be responsible for parcels lost or damaged in transit if you choose not to insure. Be certain to return the correct goods, otherwise, if the goods received were not as discussed, Hobbyco will not cover any postage costs to send the goods back.

The sooner we are notified of a change of mind or problem with the received goods, the sooner we can resolve the issue and advise return details.

Warranty Policy: Per the Australian Consumer Law, all goods sold come with a Consumer Guarantee