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Seller Profile

KG Superstore

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gold Seller
A seller's rating is an overall score calculated from performance metrics. Learn More
93.22%
11085 product reviews
KG Superstore brings you the latest and greatest products, at competitive prices. We specialise in mobile accessories, from Lifeproof to Otterbox - we have a wide array of accessories to suit your needs. We carry a large range of household appliances - stocking Dimplex, Philips Saeco, Morphy Richards, Vidal Sassoon, Heller and more. We offer a range of small kitchen appliances, personal grooming, heating and cooling and so on. Our home entertainment ranges from the latest in sounds bars to Blu Ray players - stocking predominately Philips, Pioneer and Laser to make sure you are up to date.
 

Customer Reviews

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Customer Reviews

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No 5 Star Reviews yet

  • Sue StanleyVerified buyer

    This is the best mattress protector I have ever bought. It fits perfectly on my king single bed & doesn’t slide around keeping my sheets perfectly in place. I like the fact that it is. waterproof if needed & is very easy to wash in the machine & not heavy to hang on the line. Sheraton is a good quality brand & in the case of this product,a very reasonable price. Very happy with this purchase

    May 27, 2024

  • LeeVerified buyer

    It's quite well made thank you

    May 27, 2024

  • ChrissyVerified buyer

    Good value for money getting very expensive in the supermarket so getting a bargain is good thanks

    May 27, 2024

  • Seth BullockVerified buyer

    Very good value

    May 27, 2024

  • NICOLASVerified buyer

    Good quality product at a reasonable price.

    May 26, 2024

  • Sally quickVerified buyer

    Very happy with the frame, glad it came in time for party and in one piece, not broken

    May 26, 2024

  • AngelaVerified buyer

    This is so perfect. I normally overheat even in winter, so I got the medium weight and its just right. Cosy level of a gentle warmth at night. I do wish it had ties on the corners but my cover didn't have ties either so am making do letting it just hang out in there. I got a fluffy cover as well which texturally is amaaazing

    May 26, 2024

  • AndreaVerified buyer

    Very easy to use, heats up instantly.

    May 26, 2024

  • LindzVerified buyer

    well package, quick delivery very good size, fits a pair of shoes in each section

    May 26, 2024

  • PeterVerified buyer

    Works well,Looks great, Didn't think copper base would suit me but looks ok

    May 26, 2024

Customer Reviews

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No 4 Star Reviews yet

Customer Reviews

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No 3 Star Reviews yet

Customer Reviews

  • (8414)
  • (1808)
  • (429)
  • (161)
  • (273)

No 2 Star Reviews yet

Customer Reviews

  • (8414)
  • (1808)
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  • (161)
  • (273)

No 1 Star Reviews yet

Customer Reviews

  • (8414)
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No reviews yet

  • Please allow 2-8 business days for delivery.

  • We ship all across Australia, including all major cities including Sydney, Melbourne, Perth, Brisbane, Adelaide, Canberra, Newcastle, and the Gold Coast.

WARRANTY POLICY

All items from KG Superstore come with a manufacturer's warranty (unless otherwise stated). Please refer to the individual product's description for the specific warranty time-frames.

 

RETURNS POLICY

If you have a problem with your goods, please contact us. We will investigate your issues and advise you whether your product may be returned and, where required, provide you with instructions on how to return your goods.

Once an item is returned we will either inspect your goods and investigate any claimed defect or in some cases, send the goods to third parties for assessment and/or repair. Where applicable we provide a remedy in relation to your goods.

If we do not believe a remedy is applicable upon inspecting your goods (for example, where we believe the goods have been misused, or there was a failure to use in accordance with manufacturer's instructions, used it in an abnormal way or there has been a failure to take reasonable care), we will reject your claim and return your goods to you. You must cover the cost of return shipping in order to receive goods we have rejected on inspection, and we will provide you with instructions on how to make this payment.

Refunds will be issued using the payment method used for purchase. We aim to process refunds and replacements within 30 days of receipt by us of the original product, 

Change of Mind Returns

Please choose carefully as refunds are not normally provided where you have simply changed your mind, made a wrong selection or simply found the goods cheaper elsewhere. We recommend you carefully preview any orders before adding them to your shopping cart and proceeding with your order.     

We cannot refund or exchange goods for change of mind or errors you made in your order. We may, at our sole discretion, allow a return or exchange product on a case-by-case basis, provided that the item in question is:

  1. returned within 30 days off order;
  2. not used or worn (with original tags and/or packaging);
  3. in a resalable condition; and not damaged in any way.

We may provide you with a product exchange only when we receive the returned product. You are responsible for payment of return postage on your order. Change of mind returns are not accepted for Personal Hygiene products, In ear Headphones, intimates, which includes underwear, hosiery, socks, swimwear and adult toys due to hygienic reasons. Remedies for defective goods are still available.

Address Changes

If you enter the incorrect name or shipping details and the item is returned to us via Australia Post, you will be subject to a RTS (return to sender) fee if we are unable to change the details before dispatch, and well as a reshipping fee (dependent on the items weight). We are not responsible for these changes if there is a mistake entered by the buyer.

Defective Goods

All goods sold by KG Superstore come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure. Where applicable, you may make a claim in relation to goods that are faulty in accordance with our 12 month warranty. This warranty only applies where specifically advertised in the products listings.