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Seller Rating 2900 Reviews
Cooks food beautifully and easy to clean really love this pot set.
Feb 26, 2021
This is a great thing to have for quick and easy picnics. Just add food and off we go.
Feb 25, 2021
Good price for qaulity. Love them great that they fold away to fit in my bag. Chris
Feb 25, 2021
Lovely very nice Quilt
Feb 24, 2021
Saves time inbetween full shave
Feb 24, 2021
Excellent experience. I have not made many purchases on line, but found it easy and hassle free. Delivery was fast and product good quality. I really cannot complain about how smooth, quick and a good experience with My Deal. Thank you.
Feb 23, 2021
Love the high sides on frying pan, less spatter
Feb 23, 2021
When showing my 42 year old daughter my purchase her comment was “ it is just like our old one “. The old one was her age, the new one is perfect value for money now that I am a pensioner and down sized to a two bedroom town house. It is beautifully presented and functional
Feb 22, 2021
very good items.. Thank you
Feb 22, 2021
It was a great hit with the birthday girl thought the pram was of great quality
Feb 22, 2021
WARRANTY POLICY
All items from KG Electronic come with a manufacturer's warranty (unless otherwise stated). Please refer to the individual product's description for the specific warranty time-frames.
RETURNS POLICY
If you have a problem with your goods, please contact us. We will investigate your issues and advise you whether your product may be returned and, where required, provide you with instructions on how to return your goods.
Once an item is returned we will either inspect your goods and investigate any claimed defect or in some cases, send the goods to third parties for assessment and/or repair. Where applicable we provide a remedy in relation to your goods.
If we do not believe a remedy is applicable upon inspecting your goods (for example, where we believe the goods have been misused, or there was a failure to use in accordance with manufacturer's instructions, used it in an abnormal way or there has been a failure to take reasonable care), we will reject your claim and return your goods to you. You must cover the cost of return shipping in order to receive goods we have rejected on inspection, and we will provide you with instructions on how to make this payment.
Refunds will be issued using the payment method used for purchase. We aim to process refunds and replacements within 30 days of receipt by us of the original product,
Change of Mind Returns
Please choose carefully as refunds are not normally provided where you have simply changed your mind, made a wrong selection or simply found the goods cheaper elsewhere. We recommend you carefully preview any orders before adding them to your shopping cart and proceeding with your order.
We cannot refund or exchange goods for change of mind or errors you made in your order. We may, at our sole discretion, allow a return for store credit or exchange product on a case-by-case basis, provided that the item in question is:
We may provide you with a product exchange or store credit only when we receive the returned product. You are responsible for payment of return postage on your order. Change of mind returns are not accepted for Personal Hygiene products, In ear Headphones, intimates, which includes underwear, hosiery, socks, swimwear and adult toys due to hygienic reasons. Remedies for defective goods are still available.
Address Changes
If you enter the incorrect name or shipping details and the item is returned to us via Australia Post, you will be subject to a RTS (return to sender) fee if we are unable to change the details before dispatch, and well as a reshipping fee (dependent on the items weight). We are not responsible for these changes if there is a mistake entered by the buyer.
Defective Goods
All goods sold by KG Electronic come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure. Where applicable, you may make a claim in relation to goods that are faulty in accordance with our 12 month warranty. This warranty only applies where specifically advertised in the products listings.
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