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Seller Profile

Klika Group

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gold Seller
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94.86%
1467 product reviews
Founded in 2005, Australian owned and operated, Klika Group has a unique hybrid online retail and e-wholesale business models, offering for sale directly to consumers more than 1500 products and supplying products from its 18 private labels such as Kahuna Trampolines, PowerTrain Fitness, Wallaroo outdoor equipment, Yukon Trade, to all the major online platforms in Australia.
 

Customer Reviews

  • (981)
  • (306)
  • (87)
  • (26)
  • (67)

Customer Reviews

  • (981)
  • (306)
  • (87)
  • (26)
  • (67)

No 5 Star Reviews yet

  • DarinVerified buyer

    Item delivered fast and exactly as per description

    Apr 06, 2024

  • RobertVerified buyer

    It arrived very promptly and the courier was very helpful. I would buy from the same company again.

    Apr 05, 2024

  • Tracey DeaneVerified buyer

    Its is a bit hard to sit on but its what i wanted cause off my back issues.. i absolutely 💯 love it

    Apr 02, 2024

  • PaigeVerified buyer

    Item as described, fast delivery

    Mar 31, 2024

  • RuthVerified buyer

    The only problem was a damaged 2nd blade. As usual this issue was dealt with immediately by My Deal and the Seller. ALWAYS great service 😊.

    Mar 29, 2024

  • Lynette GloverVerified buyer

    This coffee machine is going to be a great saving on our camping trips just what we needed

    Mar 18, 2024

  • SharmilaVerified buyer

    Good product

    Mar 17, 2024

  • Paw PawVerified buyer

    Love it but hard to put it together

    Mar 17, 2024

  • KateVerified buyer

    I use these ankle compression supports every day since they arrived! They are comfortable, supportive and washable. I find my ankles are so much better when i am wearing them and have ordered more. You won't be sorry! Easy to order, a good price, and quick delivery.

    Mar 15, 2024

  • ChrisVerified buyer

    Excellent yoga mat. I wanted one a little thicker so it is perfect… great value too.

    Mar 14, 2024

Customer Reviews

  • (981)
  • (306)
  • (87)
  • (26)
  • (67)

No 4 Star Reviews yet

Customer Reviews

  • (981)
  • (306)
  • (87)
  • (26)
  • (67)

No 3 Star Reviews yet

Customer Reviews

  • (981)
  • (306)
  • (87)
  • (26)
  • (67)

No 2 Star Reviews yet

Customer Reviews

  • (981)
  • (306)
  • (87)
  • (26)
  • (67)

No 1 Star Reviews yet

Customer Reviews

  • (981)
  • (306)
  • (87)
  • (26)
  • (67)

No reviews yet

  • Christmas 2023 cut off:

    Please order by 17-Dec for the best chance of delivery before Christmas

  • Please refer to the "Estimated Delivery Time Frame" available in the product listing for expected delivery time to your address

  • NOTE: No delivery to PO Box addresses or Parcel Lockers (please provide residential or business address at checkout)

  • We ship across Australia, including major cities like: Sydney, Melbourne, Perth, Brisbane, Adelaide, Canberra, Newcastle and the Gold Coast

Warranty Policy

Klika guarantees that the goods will be free from defects caused by faulty materials or poor workmanship for a reasonable period of time based on the product's value and intended purpose.

  • If product's price is $50 or greater, the product comes with a 12 month warranty for domestic use / 3 month warranty for commercial use

  • If the product's price is below $50, the product comes with a 6 month warranty for domestic use / 3 month warranty for commercial use

This warranty does not cover minor accessories, attachments or consumable parts, including but not limited to, chainsaw chains, pull starts, cutting blades or discs, instrument strings, product bags and cases, carry straps and etc. Examination by the company of such goods (or photos of the faulty goods if requested) shall disclose to its satisfaction that such defects exist and have not been caused by misuse, neglect, accident, improper storage, installation or handling, other incorrect or lack of proper maintenance, opening cartons with blades, or by repair or alteration not affected by the company.

 

Returns Policy

30 Day Money Back Return Policy

At Klika we stand behind our products! That is why we offer a 30 Day Money Back Policy for select products.
All change of mind returns are subject to the Klika Terms and Conditions
You can contact us within 30 days of the date noted on your invoice and organise to return the Product and receive either a refund of the purchase price of Your Product (excluding initial delivery charges and less a delivery expense we incurred if the item was advertised as "free delivery", to be confirmed by Klika prior to the refund being processed).
Whilst change of mind returns are available for specific products, for all other products, change of mind returns are not permitted.
To qualify to return an item under this Policy, Products must be in original unopened and unmarked packaging, along with all included accessories and manuals, be in new pristine condition suitable for resale, and must not be damaged or used in any way by the customer during the time the item is in the customer's possession.
In order to organise a return under the 30 Day Money Back Return Policy You must notify Klika via email or phone within 30 days of the date noted on the invoice of Your Product and request a return under this Policy. You must comply with the directions of Klika’s staff in order for the return to be effected.

  • The Product must be returned to Klika within 10 calendar days of Your request to return Your Product under this Policy being approved by Klika.

  • You must return the Products for which You are seeking a refund at Your own cost and You must comply with the directions for returning the Product that Klika staff provide to You. You will remain responsible for the goods until such time as they are received at the address supplied by Klika’s staff. Klika will accept no liability for any loss or damage which may occur during transit.

  • After receiving the returned Product, Klika will as soon as practicable assess the returned product and issue a refund as soon and You will be provided with an e-mail acknowledgement of same.

  • Should Your Product be returned in a condition which Klika’s staff deem to be in breach of the 30 Day Money Back Guarantee Policy, You will be required to pay the shipping costs for its return to you or arrange collection within 7 days of being notified of Klika’s staff’s determination.

  • Klika reserves the right to make changes to this Returns Policy without notice or delete it its entirety at its sole discretion.

Our Returns Policy includes, and does not seek to exclude or limit, the rights you have under the Australian Consumer Law. Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. The warranties and product support that we offer and provide pursuant to our Terms and Conditions are in addition to the consumer warranties and guarantees under the Australian Consumer Law.