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Seller Rating 65 Reviews
Absolutely wonderful smell.
May 22, 2022
arrived on time. very well packaged. beautiful colours. nice and soft. my granddaughter will love it. thank you. very much appreciated.
May 20, 2022
Great product. Great price.
May 19, 2022
Each piece I've brought from Willow Tree are perfect .....
May 18, 2022
Thought I ordered place mats but these are beautiful
May 06, 2022
Very nice , great gift for my daughters birthday. Thankyou
May 06, 2022
Excellent service arrived promptly
May 05, 2022
Love the shape, pattern and quality.
Apr 27, 2022
Absolutely love these glasses..beautiful quality ..fast delivery ..excellent product.
Apr 19, 2022
This is absolutely gorgeous can't wait to Gove to my grand child.
Apr 18, 2022
Returns / Change of Mind Policy:
CHANGE OF MIND RETURNS: In order for us to process a change of mind return you must make contact via email or phone within 7 days of receiving your order. Once your return request has been approved you must return the item in as-new condition, with all original packaging. Refunds are offered on the purchase value less the cost of shipping. Items received back not in as-new condition are processed at our discretion depending on the saleability of the item.
ITEMS ARRIVING DAMAGED: While we package our orders very well and take every care when dispatching, occasionally items can arrive damaged. If you have received a damaged item please contact us within 7 days of receiving your order.
We will request a photo of the damaged goods so we can assess and offer an appropriate solution.
We may ask that you return the damaged item to us. If this is the case, we will provide a prepaid return label for you to attach to the package and take to the post office. When returning an item please ensure it is packaged well to prevent further damage.
Once we have received the damaged item back to us, we can arrange a replacement or a refund.
Warranty Policy: DEFECTIVE ITEMS REPORTED WITHIN 30 DAYS OF DISPATCH: We will request a photo of the damaged goods so we can assess and offer an appropriate solution.
We may ask that you return the damaged item to us. If this is the case, we will provide a prepaid return label for you to attach to the package and take to the post office. When returning an item please ensure it is packaged well to prevent further damage.
Once we have received the item back to us, we can arrange a replacement or a refund.
DEFECTIVE ITEMS COVERED BY MANUFACTURERS WARRANTY, REPORTED LONGER THAN 30 DAYS AFTER DISPATCH: We will work with you to organise a warranty claim via the manufacturer's specific requirements. This may involve returning the items directly to the manufacturer for replacement or repair.
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