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Seller Profile

DESAFIO

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silver Seller
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92.25%
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487 product reviews
DESAFIO was founded in 2018 with a simple motto in mind, for our customers to “Smarter Shopping,Better Living” To live up to our motto, we have established these guiding principles that we adhere to every day! Earn Your Trust We believe our customers’ trust in us is fundamental to their shopping experience. We are dedicated to high standards of quality and service to make certain that you can always rely on us. We impose strict quality controls on everything we sell. We manually double check everything before it is packed and shipped, giving you complete peace of mind when shopping with us. Genuine Care We believe that every step and detail matter when it comes to your shopping experience. It is a team effort, and internally we have clear guidance to communicate our philosophy. Everyone on our team is dedicated to perfect your experience. This is our Products team, our Customer Service team, and our Logistics team. We care, every step of the way. Keep it Simple Our goal is to create a hassle-free shopping process for you to make it easy to shop with us. This means no confusing policies or complicated forms. If you have questions or concerns, our Customer Service team is here to help 24/7! Every day we are constantly looking to simplify more and improve your experience.
 

Customer Reviews

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Customer Reviews

  • (282)
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  • (59)

No 5 Star Reviews yet

  • Dymp

    Just recieved my order but have them from a previous order.

    May 19, 2025

  • Trish

    Very happy with my purchase. No evidence of any mice since i plugged them in a few weeks ago.

    May 13, 2025

  • WayneO

    Received this about 2weeks and haven’t looked back

    May 07, 2025

  • Will

    Great item , just buy it !!

    Mar 01, 2025

  • Trekker

    Purchased these for my sister. She is happy. Products are good quality and seem to be working.

    Feb 23, 2025

  • Seat extender

    Best purchase in years my large dog feels much more stable and rides more confidently Brilliant product

    Feb 23, 2025

  • Bob

    I bought for my granddaughters and they are really happy

    Feb 17, 2025

  • Gertie

    A very good product, well made and angreat price’

    Feb 11, 2025

  • Shopaholic

    My daughter and grandson love it

    Jan 29, 2025

  • Rich

    Great little clock/charger for my son's room and all his gadgets

    Jan 02, 2025

Customer Reviews

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No 4 Star Reviews yet

Customer Reviews

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No 3 Star Reviews yet

Customer Reviews

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  • (59)

No 2 Star Reviews yet

Customer Reviews

  • (282)
  • (97)
  • (30)
  • (19)
  • (59)

No 1 Star Reviews yet

Customer Reviews

  • (282)
  • (97)
  • (30)
  • (19)
  • (59)

No reviews yet

  • Please allow 7-15 days for delivery.

  • We ship across Australia, including major cities like: Sydney, Melbourne, Perth, Brisbane, Adelaide, Canberra, Newcastle and the Gold Coast

As we grew, we recognize the growing impacts of our actions and we are committed to do our part to create a better world.
We are committed to:

 

  • Environmental Protection
    We are committed to minimizing our impact on the environment.
    We aim to reduce our waste from both packaging and shipping as much as possible, whilst also using recycled material wherever possible.
  • Equal Opportunities
    We do not allow for any unethical discrimination on the basis of race, gender, sexual identity, age, marital status, pregnancy status, mental or physical disability.
  • Animal-Friendly
    We are committed to nurturing an animal-friendly environment, they even come to work with us!
    We are strictly against selling any product that may be of harm to animals.

All returns must be directed through our Customer Service team.

Please do not return or post items before obtaining instructions from us first. If you do, there is a risk that your returned item may not be identifiable and accepted.

CHANGE OF MIND: If you are unhappy with your purchase or chose wrong option of your purchase accidentally, please contact us within 14 days. This will commence after receiving the order. We do not cover return shipping for change of mind purchases, if the item is still new, unused and sealed a full refund will be processed once item is returned.And There will be a restocking fee on

 

Please contact us if you have a faulty item we will cover the return postage where necessary.

ADDRESS CHANGES:If you enter the incorrect name or shipping details and the item is returned to us via Australia Post/Aramex, you will be subject to a RTS(return to sender) fee if we are unable to change the details before dispatch, and well as a reshipping fee (dependent on the items weight). We are not responsible for these changes if there is a mistake entered by the buyer.

 

Warranty Claims:

Most of our products are supported by a 12 month warranty. This warranty covers all manufacturer faults with the product. Some of our products may have a different warranty period, please check the product description for this. Should an issue arise with your order, please contact us immediately to raise a warranty claim.

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