Seller Rating 467 Reviews
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Great buy. Enjoying it in the outdoors ... especially now with the enforced "stay at home" mandate.
Mar 31, 2020
I have just received my Erith Wicker day bed with Canopy. I am absolutely delighted. Quality is as stated. Spilt coffee and just ran off as fabric is scotch guarded. Will certainly buy from mydeal again
Mar 31, 2020
The quality is good for the price range. It was a little difficult to assemble.
Mar 29, 2020
Very happy with my purchases and will continue to support you
Mar 17, 2020
Easy to order online, trustworthy quick delivery and friendly staff. Most of all it is a good quality bed. I wouldn't mind recommending my deal online goods to any one come across... Thanks My Deal for the excellent service. Carmen Dias
Mar 15, 2020
Mar 10, 2020
The bed is amazing. Fast delivery. Beautiful colour and easy to assemble. Best Buy! Very happy!
Mar 06, 2020
Really nice and easy to put together
Mar 01, 2020
Exactly as expected from pictures, a little ominous in packaging info (some items were behind a compartment in bed head) Once found, assembly was easy, best instructions for flat packing I've ever had. Quality of materials surprising good, Not that I was mislead but it would nice a version to have rails the drawers open from as opposed to caster wheels, I plan on making some in a DIY but over all exceptional product and my first buy from this website. Will buy again when need be. Ruuku
Feb 28, 2020
Amazing feature... indoor,outdoor , party time or not. It lights up a space. Good quality and most of all... the good service from Mydeal is beyond our expectation. Good customer service. Item arrived on time and well package. Thank you Mydeal.Joseph from Hampton Park. Melbourne.
Feb 27, 2020
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Luxo Living offers a 12-month warranty on all products used in private household situations. Products used for commercial purposes will be covered by a 3-month warranty.
Luxo Living is committed to providing the best value furniture and appliances in Australia along with world class customer service. Quality is never compromised when we source our products. If you have any concerns about a product you have received, please contact us and provide:
After receiving the information you have provided, we will work hard to solve the problem you have encountered. If your product is determined to be faulty, one of the below solutions will be offered to you, in the following order:
If the fault cannot be solved with a spare part and no replacements are available within 3 weeks, and you choose not to accept an alternative product, we will offer you a full refund or store credit should you so choose.
Luxo Living warrants all goods to be free from defects in material and workmanship, and of acceptable quality and durability in every possible way!
The warranty does not cover:
We are confident that you will be absolutely delighted with the quality and value of our products. If you are not totally satisfied for any reason or if you have changed your mind about your purchase you can choose to return your item for a refund of the original purchase price excluding original shipping fees (and return fees if the return is arranged by us). Please note that delivery costs for items purchased on a free shipping promotion will be deducted from your refund along with the return delivery cost if this has been arranged by us. A 10% restocking fee will also apply.
Returns need to be booked with us in advance so we can provide you with a Return Authorisation (RA) number for tracking purposes. To book a return, simply contact us within 30 days of receiving your item and we will get back to you with further details.
Please note that items requiring assembly need to be disassembled and placed back into original packaging to be eligible for a return under this guarantee. If you want to check a colour or feature of your product, please do this in a way that does not require assembly. If we accept a return in packaging other than the original packaging, at our discretion, a minimum re-packaging fee of $50 will apply. In such cases you would be responsible for ensuring the product is packaged in a manner that would prevent damage during transit. Refunds are generally processed within 7 days of receiving your item back.
Due to health & hygiene regulations we can only accept mattresses, mattress toppers and bed sheets returned in unopened and sealed packaging.