Seller Rating 505 Reviews
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This is just what i have been looking for, it fits perfectly in my bedroom. I had not realised it would be a flat pack, but luckily i have a clever daughter who put it together for me. Thank you.
Jun 25, 2020
Completely transformed my bedroom. Well made stunning piece.
Jun 24, 2020
Love our purchase thank you
Jun 17, 2020
Love the feel better than I expected and fast delivery they don't slip of like a lot of other ones I've brought elsewhere will definitely be buying more, these are cheaper and better quality 💤
Jun 11, 2020
Very soft colour as shown good quality
Jun 08, 2020
Great bed, wasn't too hard to set up either. Found quality better than anticipated. Would definitely recommend!
Jun 05, 2020
Very soft and comfortable
Jun 03, 2020
The best fitting sheets I have ever had. No loosening of the fitted sheet.
Jun 03, 2020
It is a beautiful couch, I am so happy. Thanks for all your help in purchasing this product.
May 29, 2020
Product is good, but seller took more than 1 month to delivery. Seller and mydeal both need some professionalism. Commitment is one of the conspicuous factor in business.
May 29, 2020
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Luxo Living offers a 12-month warranty on all products used in private household situations. Products used for commercial purposes will be covered by a 3-month warranty.
Luxo Living is committed to providing the best value furniture and appliances in Australia along with world class customer service. Quality is never compromised when we source our products. If you have any concerns about a product you have received, please contact us and provide:
After receiving the information you have provided, we will work hard to solve the problem you have encountered. If your product is determined to be faulty, one of the below solutions will be offered to you, in the following order:
If the fault cannot be solved with a spare part and no replacements are available within 3 weeks, and you choose not to accept an alternative product, we will offer you a full refund or store credit should you so choose.
Luxo Living warrants all goods to be free from defects in material and workmanship, and of acceptable quality and durability in every possible way!
The warranty does not cover:
We are confident that you will be absolutely delighted with the quality and value of our products. If you are not totally satisfied for any reason or if you have changed your mind about your purchase you can choose to return your item for a refund of the original purchase price excluding original shipping fees (and return fees if the return is arranged by us). Please note that delivery costs for items purchased on a free shipping promotion will be deducted from your refund along with the return delivery cost if this has been arranged by us. A 10% restocking fee will also apply.
Returns need to be booked with us in advance so we can provide you with a Return Authorisation (RA) number for tracking purposes. To book a return, simply contact us within 30 days of receiving your item and we will get back to you with further details.
Please note that items requiring assembly need to be disassembled and placed back into original packaging to be eligible for a return under this guarantee. If you want to check a colour or feature of your product, please do this in a way that does not require assembly. If we accept a return in packaging other than the original packaging, at our discretion, a minimum re-packaging fee of $50 will apply. In such cases you would be responsible for ensuring the product is packaged in a manner that would prevent damage during transit. Refunds are generally processed within 7 days of receiving your item back.
Due to health & hygiene regulations we can only accept mattresses, mattress toppers and bed sheets returned in unopened and sealed packaging.