Seller Rating 119 Reviews
No 5 Star Reviews yet
Good toy bike for toddler to strengthen leg muscle
Jan 15, 2022
Brought for a Christmas present they loved it. Looks like it’s well worth the money, missed out on getting it cheaper for the sale though 🤨
Jan 07, 2022
Very happy with my purchase, was even better than I expected. The price was excellent for the quality and it arrived in 2 days.
Jan 06, 2022
So please with our hall table, easily assembled, the finish of timber feels so silky to touch a striking piece
Jan 01, 2022
A lovely bench seat which suits my coastal home
Dec 31, 2021
Absolutely beautiful so happy with my purchase this cushion completed my bedroom makeover
Dec 28, 2021
Fantastic item! Really good value, excellent quality. Great price, fast delivery. Our Nephew absolutely loved it!
Dec 28, 2021
Great little cubby
Dec 27, 2021
Great quality, very Saturday and great size. Actually bigger than I thought. Exactly what I wanted to match entertainment unit. Was very easy to put together and had plenty of screws and tools that came with it.
Dec 27, 2021
Lovely looking piece of furniture quite sturdy- one corner was damaged in transit but arrived on time and is value for the money
Dec 26, 2021
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Where can I receive my order?
We can send your items to most physical addresses within mainland Australia (including Tasmania). Unfortunately we are unable to ship to these postcodes 0803, 0822, 0830-899, 2105, 2898, 2899, 3465, 3880, 3921, 4025, 4183, 4184, 4470, 4486, 4801, 4803, 4819, 4825-4831, 4873-4876, 4892, 4895, 5222, 5223, 5641, 5671, 5723, 5724, 6161, 6290, 6430-6432, 6442, 6450, 6479, 6525, 6530, 6531, 6535, 6701, 6712-6714, 6720-6722, 6725 - 6728, 6733, 6743, 6751, 6753 - 6765, 6798, 7151, 7256, 7467 or any islands (eg – Thursday Island, Rottnest Island, Lord Howe Island etc). Please note - there are some rural areas that our courier contractors cannot deliver to. In this case, your goods will be delivered to the nearest town for you to collect. If delivery is to an apartment complex, please note - delivery is to the ground floor only. Couriers will not deliver goods up lifts or stairs due to Health and Safety reasons. We cannot accept any responsibility for packages instructed to be left at an address, which are then removed/lost/stolen/damaged. Please be aware the couriers will not call prior to delivery. Please note we are unable to deliver to a Post Office Box, Parcel Locker, Parcel Collect or Private Mail Bag.
How long will it take my order to arrive?
Due to current COVID-19 requirements, your order may take longer to deliver than usual. Please view our current expected delivery timeframes below. Due to ongoing restrictions and staff shortages as a result of recent COVID outbreaks, we are currently experiencing delays of 7 - 10 additional business days to dispatch your order from our QLD distribution centre.
Your order is dispatched from Brisbane, Queensland during standard weekdays. The approximate delivery time to main metro areas of NSW, VIC and QLD is 10-21 working days. However please allow these approximate transit times for outer areas, SA 8-20 working days, TAS 8-20 working days, WA 11-25 working days & NT 13-25 working days. Please note that these are estimated shipping times only once your order has been dispatched - actual shipping times may vary.
We will always endeavour to send them to you as soon as we possibly can, usually within 1-3 business days of confirmation. Please note that if you order during a sale or during a public holiday period, dispatch can sometimes be delayed by a short period due to high volumes. Deliveries are made by our courier Monday through Friday only. Stated delivery times are industry averages as provided by our carriers. Delays may occur during holiday and peak periods or extreme weather conditions. Remote deliveries are subject to local transport schedules and may encounter some delays.
For all further delivery info, please contact us.
Mocka offers a 365 day warranty on all of our products. Mocka will, at its discretion, repair, replace, or refund the original purchaser in satisfaction of this warranty. This warranty covers all manufacturing faults and defects. It does not cover wear, tear or damage caused by use, accident or failure to follow care instructions. Any modifications made to the product will void the warranty. This is valid for 365 days from the date of the order and is only available to the original purchaser of the product only.
Under no circumstances will Mocka be liable for any costs (including indirect and consequential loss) over and above the original purchase price. For example, any charges you incur as a result of hiring a third party to complete assembly or disassembly for you, is at your own expense.
Mocka offers all customers a 100% no questions asked money back guarantee (subject to the terms below).
We want you to be 100% happy with your purchase. If you change your mind about a product purchased or simply wish to return it, you are welcome to do so for a full refund (less shipping costs). The only conditions applying to change of mind returns are as follows:
Please note - our Distribution Centre in Brisbane does not have public access. All returns must be made via a courier service.
To enquire about returning a product, please contact us.