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Seller Profile

Motherworld

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85.27%
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161 product reviews
Motherworld has been helping Mums for over thirty five years and now our customers can also shop online to experience our great service, best brands and unbeatable prices. Our experience enables us to access products of the highest quality, without having to compromise our promise of getting you the best price. We specialise in Prams, Strollers, Car Seats, Cots, High Chairs and all the other essentials a Mum needs when she brings her Baby home. At Motherworld we put the safety of your Baby first and all our products comply with Australian and New Zealand standards.
 

Customer Reviews

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Customer Reviews

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  • BrookVerified buyer

    Very happy with this product easy assemble and the bath built In is really convenient .

    Aug 01, 2024

  • Paw PawVerified buyer

    It fit my baby perfectly and comfortable

    Jul 30, 2024

  • TataVerified buyer

    The product was very good and I love it

    Mar 14, 2024

  • HollaVerified buyer

    It’s okay for the price can’t fault it.

    Feb 04, 2024

  • ShirleyVerified buyer

    Perfect for toddlers

    Jan 18, 2024

  • AshleyVerified buyer

    It looks exactly like the picture. It was easy to put together (you need 2 people) and looks great. Lots of room for storage. Bath slides in and out easily and it is quite big. It is strong and sturdy. We haven't used it yet as bub is due in May, however very pleased with it so far.

    Jan 17, 2024

  • PaulVerified buyer

    The Bebe care stroller is just what we needed easy to fold up the sunshade is great covers all angles I would recommend this to anyone, thinking about buying another one for a family member. A very good little stroller thank you

    Dec 09, 2023

  • KristieVerified buyer

    Great quality and work really well.

    Sep 14, 2023

  • SallyVerified buyer

    Great quality baby walker.

    Aug 27, 2023

  • PaulVerified buyer

    Grandson is on his way to being a fisherman...

    Aug 15, 2023

Customer Reviews

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Customer Reviews

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No 1 Star Reviews yet

Customer Reviews

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  • Please allow 5-10 business days for delivery
  • NOTE: No delivery to PO Box or Parcel Locker addresses (please provide a residential or business address at checkout)
  • We ship across Australia, including major cities like: Sydney, Melbourne, Perth, Brisbane, Adelaide, Canberra, Newcastle and the Gold Coast

At Motherworld, we pride ourselves on providing a superior product and level of service.

If you have made your purchase online, Motherworld  will happily provide you with an exchange or refund as follows:

Faulty or Damaged Goods

In the event that you receive faulty or damaged goods, please contact Customer Service for your return instructions. Returns for refund or exchange are subject to approval by Motherworld.

Product return costs will be paid by Motherworld.

Changed Your Mind

If you simply ordered the wrong item online, then Motherworld  will be pleased to offer you a refund or replacement product provided:

  • The item is in its original packaging

  • The item is unused and as sold

Return postage is at the customer’s expense.

Returns for refund or exchange will only be accepted within ten (10) days after the customer has received the good and are subject to approval by Motherworld.

Please note that delivery fees and handling fees are non-refundable unless required by law.

Not Received Your Order

I have received a dispatch email for my order but it is now over 10 days since it was sent and I have still not received my order, what can I do?

Please check your tracking number online and this will give you the status of your parcel.

It may be that Startrack or Australia Post has tried to deliver and have been unable to do so, possibly as they were unable to locate your address. If you find that your tracking number shows no attempt has been made to deliver your goods or that they have been delivered but you have not received them then please email us and we will investigate the matter with the courier and attempt to offer a solution as soon as possible, (Mon-Fri).

Will my item come in a certain type of packaging?

This will depend on the order; large items will nearly always be shipped in the branded original box but smaller items or multiple items may be shipped in a box that has been recycled in our warehouse and may not contain the item that appears on the branded packaging.

I am buying more than one item; will they all be delivered together?

Where possible we always try and ensure that all items purchased from us are dispatched at the same time.

If for some reason this is not possible you will be advised by email. The number and size of the items ordered will depend how they are packed and how many parcels you will receive.

Refund Payment Credits

Please note, all refunds will be made to the original credit card used to purchase the goods. We will process payments as soon as possible, usually within seven (3-5) working days.

This policy operates in addition to your statutory rights for returns of faulty goods.