Seller Profile
I recently purchased this baby swing and I am absolutely thrilled! From the moment I opened the packaging, I was impressed with the quality and attention to detail. The grey colour is particularly impressive and has truly revolutionized our living space. I was also pleasantly surprised by the inbuilt music, which I found to be incredibly helpful to calm and put our baby to sleep
May 21, 2025
Really great swing
Apr 24, 2025
Very happy with this product easy assemble and the bath built In is really convenient .
Aug 01, 2024
It fit my baby perfectly and comfortable
Jul 30, 2024
The product was very good and I love it
Mar 14, 2024
It’s okay for the price can’t fault it.
Feb 04, 2024
Perfect for toddlers
Jan 18, 2024
It looks exactly like the picture. It was easy to put together (you need 2 people) and looks great. Lots of room for storage. Bath slides in and out easily and it is quite big. It is strong and sturdy. We haven't used it yet as bub is due in May, however very pleased with it so far.
Jan 17, 2024
The Bebe care stroller is just what we needed easy to fold up the sunshade is great covers all angles I would recommend this to anyone, thinking about buying another one for a family member. A very good little stroller thank you
Dec 09, 2023
Great quality and work really well.
Sep 14, 2023
At Motherworld, we pride ourselves on providing a superior product and level of service.
If you have made your purchase online, Motherworld will happily provide you with an exchange or refund as follows:
Faulty or Damaged Goods
In the event that you receive faulty or damaged goods, please contact Customer Service for your return instructions. Returns for refund or exchange are subject to approval by Motherworld.
Product return costs will be paid by Motherworld.
Changed Your Mind
If you simply ordered the wrong item online, then Motherworld will be pleased to offer you a refund or replacement product provided:
The item is in its original packaging
The item is unused and as sold
Return postage is at the customer’s expense.
Returns for refund or exchange will only be accepted within ten (10) days after the customer has received the good and are subject to approval by Motherworld.
Please note that delivery fees and handling fees are non-refundable unless required by law.
Not Received Your Order
I have received a dispatch email for my order but it is now over 10 days since it was sent and I have still not received my order, what can I do?
Please check your tracking number online and this will give you the status of your parcel.
It may be that Startrack or Australia Post has tried to deliver and have been unable to do so, possibly as they were unable to locate your address. If you find that your tracking number shows no attempt has been made to deliver your goods or that they have been delivered but you have not received them then please email us and we will investigate the matter with the courier and attempt to offer a solution as soon as possible, (Mon-Fri).
Will my item come in a certain type of packaging?
This will depend on the order; large items will nearly always be shipped in the branded original box but smaller items or multiple items may be shipped in a box that has been recycled in our warehouse and may not contain the item that appears on the branded packaging.
I am buying more than one item; will they all be delivered together?
Where possible we always try and ensure that all items purchased from us are dispatched at the same time.
If for some reason this is not possible you will be advised by email. The number and size of the items ordered will depend how they are packed and how many parcels you will receive.
Refund Payment Credits
Please note, all refunds will be made to the original credit card used to purchase the goods. We will process payments as soon as possible, usually within seven (3-5) working days.
This policy operates in addition to your statutory rights for returns of faulty goods.
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