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Seller Profile

Novobay Australia

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platinum Seller
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97.03%
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1702 product reviews
Welcome to our store! With over 30 years of experience supplying the Australian market, we have earned the trust and reputation of our customers. We are committed to providing you with high-quality products at affordable prices. Whether you are looking for new bedding or want to upgrade your bathroom towels, we have options that suit you. Thank you for choosing us, and let's create a more comfortable and beautiful home together!
 

Customer Reviews

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Customer Reviews

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No 5 Star Reviews yet

  • Grace

    I purchased this beautiful set a month ago and i love it so much, gorgeous colour and so soft and warm, absolutely the best for winter, light and beautiful,

    Jul 16, 2025

  • Heidi

    Love this! Have 2 sets for each bed, in different colours. Everyone in my house loves getting into the cozy, soft and warm bed in this cold weather. Highly Recommend. Specially appreciate the zip open and closer.

    Jul 16, 2025

  • Vlasta

    This is my another fleece quilt cover and I'm very happy with it. Warm , light- what else I can ask?

    Jul 15, 2025

  • Glenno

    Great feel to the queen size blanket and it's really warm with the right quilt insert. It was a good buy👍

    Jul 12, 2025

  • Trevor26

    The doona cover arrived before time and is exactly as ordered. My wife states that it is beautiful. She loves it

    Jul 12, 2025

  • Ree13

    Very soft and comfortable. Highly recommend.

    Jul 12, 2025

  • Hargraves

    I recently purchased a new electric blanket, and I genuinely don’t know how I ever lived without it! From the first night, it’s been an absolute game-changer. The blanket heats up quickly and evenly, providing just the right amount of warmth without getting too hot. I love the adjustable heat settings—it means I can tailor the temperature depending on how cold it is outside (or how cosy I want to be!). The material is soft and luxurious, and it doesn’t feel bulky under the sheets. Another big win is the dual control feature, which is perfect if you’re sharing the bed and have different comfort levels. It’s also great knowing the safety shut-off gives peace of mind for overnight use. Whether it’s a chilly winter night or I just want a bit of extra comfort, this electric blanket has become an essential part of my bedtime routine. Highly recommend to anyone wanting to upgrade their winter comfort game!

    Jul 12, 2025

  • Bec

    super comfy and soft

    Jul 11, 2025

  • Bec

    Great quality

    Jul 11, 2025

  • Allir

    Gorgeous colour, super warm & fluffy, bought 2 & will probably buy more.

    Jul 08, 2025

Customer Reviews

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No 4 Star Reviews yet

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Customer Reviews

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Customer Reviews

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  • Once payment is confirmed, items will be dispatched the next business day.

  • Please allow up to 3-7 business days for delivery for most part of Australia

  • We ship across Australia, including major Capital cities Sydney, Melbourne, Brisbane, Adelaide, Perth, Canberra and most suburbs Nationwide

Returns / Change of Mind Policy:
We will accept returns for change of mind provided the return is from an Australian address, is submitted within 10 days from the date of purchase, the products have not been used and in original packaging. For health reasons pillows, quilts, underlays, bed toppers, mattress and pillowcases are non-returnable unless faulty. As such, you cannot return these even if they are unused under our change of mind policy. Please contact us to apply for change of mind return.

 

We will accept returns for faulty products. You are entitled to a replacement or refund for a major failure and for compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure. 

 

Warranty Policy: 
Novobay products come with a guarantee that can’t be excluded under the Australia Consumer Law. You are entitled to a replacement or refund for a major failure and for compensation for any other reasonably foreseeable loss or damage. You are also entitle to have the goods repaired or replaced if the products fail to be of acceptable quality and the failure does not amount to a major failure.

Novobay warrants that all the products will be free from manufacturing defects for a period of 1 year, commencing on the day of purchase.
If you wish to make a claim under the warranty, please contact us and we will help you to determine whether the product needs to be assessed and either arrange with you to have the product returned for assessment or make time to attend assess the product.