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Seller Profile

Novobay Australia

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platinum Seller
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98.58%
1343 product reviews
Welcome to our store! With over 30 years of experience supplying the Australian market, we have earned the trust and reputation of our customers. We are committed to providing you with high-quality products at affordable prices. Whether you are looking for new bedding or want to upgrade your bathroom towels, we have options that suit you. Thank you for choosing us, and let's create a more comfortable and beautiful home together!
 

Customer Reviews

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Customer Reviews

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No 5 Star Reviews yet

  • RobertVerified buyer

    It's nice for the price 🖖😀

    Jul 26, 2024

  • Yvette AusticVerified buyer

    I love them they fit the bed well and they are comfortable to sleep in. Best sheets ever.

    Jul 26, 2024

  • DinaVerified buyer

    Arrived quickly, very soft & washes well!

    Jul 25, 2024

  • Barry BourkeVerified buyer

    Very good quality, nice and soft well worth the money Thanks

    Jul 25, 2024

  • Zivile JuchneviciuteVerified buyer

    Excellent value and quality great for the winter

    Jul 25, 2024

  • Judy WilsonVerified buyer

    Beautiful very large towels or sheets lovely lavendar colour. , very much recommend these if you love real big ones

    Jul 25, 2024

  • Andy GallagherVerified buyer

    We live in a -° area and this blanket was a wonderful addition to my bed.. thank you.. highly recommended..

    Jul 25, 2024

  • MikeVerified buyer

    Perfect as described

    Jul 25, 2024

  • NancyVerified buyer

    I often turn over my pillow and have been wanting to buy these for years.

    Jul 23, 2024

  • DebraVerified buyer

    Love it and you got it to me very quickly.

    Jul 23, 2024

Customer Reviews

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No 4 Star Reviews yet

Customer Reviews

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No 3 Star Reviews yet

Customer Reviews

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No 2 Star Reviews yet

Customer Reviews

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No 1 Star Reviews yet

Customer Reviews

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No reviews yet

  • Once payment is confirmed, items will be dispatched the next business day.

  • Please allow up to 3-7 business days for delivery for most part of Australia

  • We ship across Australia, including major Capital cities Sydney, Melbourne, Brisbane, Adelaide, Perth, Canberra and most suburbs Nationwide

Returns / Change of Mind Policy:
We will accept returns for change of mind provided the return is from an Australian address, is submitted within 10 days from the date of purchase, the products have not been used and in original packaging. For health reasons pillows, quilts, underlays, bed toppers, mattress and pillowcases are non-returnable unless faulty. As such, you cannot return these even if they are unused under our change of mind policy. Please contact us to apply for change of mind return.

 

We will accept returns for faulty products. You are entitled to a replacement or refund for a major failure and for compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure. 

 

Warranty Policy: 
Novobay products come with a guarantee that can’t be excluded under the Australia Consumer Law. You are entitled to a replacement or refund for a major failure and for compensation for any other reasonably foreseeable loss or damage. You are also entitle to have the goods repaired or replaced if the products fail to be of acceptable quality and the failure does not amount to a major failure.

Novobay warrants that all the products will be free from manufacturing defects for a period of 1 year, commencing on the day of purchase.
If you wish to make a claim under the warranty, please contact us and we will help you to determine whether the product needs to be assessed and either arrange with you to have the product returned for assessment or make time to attend assess the product.