Seller Rating 39 Reviews
No 5 Star Reviews yet
Quality product. Value for money
Nov 17, 2020
Would have liked instructions on how to clean it. I have since done my homework but it would have been handy
Sep 29, 2020
The product exceeded my expectations because of the actual price however I will definitely buy the same product again.
Sep 20, 2020
Sep 15, 2020
The product is as advertised and in good condition, thanks.
Sep 15, 2020
Aug 27, 2020
A 1.5 meter audio lead it does the job, what more do you want
Aug 17, 2020
Arrived quickly and they work fine. Happy with company.
Jul 05, 2020
Good quality and excellent sound for small earphones.Well worth the price.
Jun 24, 2020
Superb product and excellent service.
Jun 11, 2020
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We understand that there are instances where you might change your mind about your purchases. Oz Direct offers a 14 day change of mind policy. Products returned must be in “as sold” condition. That means that products must returned in original undamaged packaging with complete accessories and instruction manuals supplied. Products that meet the mentioned “change of mind policy” will have the refund returned to the original payment method.
Return freight for products under change of mind policy is covered by the purchaser. Freight or Shipping costs paid on the original invoice under the Change of Mind Policy is not refundable.
Please note that there are product exclusions from our change of mind policy. Product change of mind exclusions will be specifically mentioned in the products detail. These product exclusions are due to health and safety reasons and no return or refund will be permitted.
Oz Direct offer 12 months warranty, unless stated otherwise in the product copy or Care/Warranty tab on the products page on our website. The products we offer comes with guaranteed that cannot be excluded under the Australian Consumer Law. The customer is entitled to a replacement or refund should a major failure occur and for compensation for any other reasonably foreseeable loss or damage. Our customers are also entitled to have the products repaired or replaced should the products fail to meet acceptable quality and the failure does not amount to a major failure. Should there be defects in materials, components and workmanship is identified within the specified warranty period, Oz Direct will decide to repair or replace the product.
Warranty is subject to inspection and determined that the defect was not caused by or contributed by external and other factors beyond our control. This includes mis-use, excessive use, improper installation, maintenance, repair, tampering or modifications to the product that is not stated and recommended by the manufacturer.
Warranty can be claimed by contacting Oz Direct and returning the product within the Warranty Period with the original Tax invoice. Postage and Freight to and from in relation to warranty claims is the responsibility of the customer.
Oz Direct makes no warranty or guarantee regarding the suitability or replaceability of its products for any purpose. Oz Direct does not assume any liability from the application or use of any products, including consequential or incidental costs, damage or injury. All installation, testing and operating parameters must be validated by the customers qualified technical experts.