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Seller Profile

Sello Products

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95.33%
18317 product reviews
We are an Australian-based importing and online retail company located in the south-east region of Melbourne. Our business has a wide range of products including living appliances, pet supplies, automobile accessories and fitness equipment. As we are located in Melbourne, our products can be handled and dispatched within 1 business day. We have a professional and enthusiastic team to operate our warehouse, and provide premium service to every customer. We endeavour to provide best the quality products and make every customer happy.
 

Customer Reviews

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Customer Reviews

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No 5 Star Reviews yet

  • SAMMYVerified buyer

    Perfect size and fit to the house. Love it.

    May 27, 2024

  • KenVerified buyer

    it's no good asking me, but Jessie my 10yr old miniature Jack Russell says it's great thanks I pull it all over the house then sleep in it all warm and cosy till dinner.

    May 26, 2024

  • KylieVerified buyer

    Well my dogs really seem to like their new beds. They where great value , we got the order really quick. Around win

    May 24, 2024

  • MaxineVerified buyer

    Finally a very inexpensive lamp that fits into the spot I needed it to be. Perfect Value amazing Quality amazing Value for money. Most definitely High recommend

    May 24, 2024

  • TeenaVerified buyer

    I'm loving the coffees made right at home

    May 24, 2024

  • JenniferVerified buyer

    My dog loves her bef

    May 23, 2024

  • RubyVerified buyer

    Good price... good quality....easy to wash...cats & dogs love them ... fast delivery ...l would buy again

    May 23, 2024

  • Hans KarolyiVerified buyer

    Great product for the price

    May 22, 2024

  • CustomerVerified buyer

    My fur baby finds it very comfortable

    May 22, 2024

  • AnnetteVerified buyer

    Good quality for a product at such a low price! Fluffy, soft, fun! Rolls up easily! Ideal for a child’s bedroom, a good variety of colours!

    May 22, 2024

Customer Reviews

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No 4 Star Reviews yet

Customer Reviews

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No 3 Star Reviews yet

Customer Reviews

  • (12570)
  • (3615)
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  • (394)
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No 2 Star Reviews yet

Customer Reviews

  • (12570)
  • (3615)
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  • (394)
  • (803)

No 1 Star Reviews yet

Customer Reviews

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No reviews yet

  • Estimated Delivery Time Frame:

    • Melbourne/Sydney/Adelaide/Brisbane: 3-5 business days

    • All other locations: 7-10 business days

  • NOTE: No delivery to PO Box addresses or Parcel Lockers (please provide residential or business address at checkout)

  • We ship across Australia, including major cities like: Sydney, Melbourne, Perth, Brisbane, Adelaide, Canberra, Newcastle and the Gold Coast

Returns Policy

For change of mind returns, please contact our customer service for instructions. If for any reason you are unsatisfied with your item, we will exchange your product or refund the purchase price less any shipping fees. (Cancelling your order when it is in transit counts as a return.)

You may return your purchase within 30 days of the ship date. All items must be returned in exact condition including in the original packaging. You are responsible for return shipping costs.

Warranty Policy

We have strict quality control but sometimes goods arrive to you that are not working as intended. We back everything we sell with a minimum one-year warranty (from sale date) that covers:

  • defects in manufacturing, and

  • not being fit for purpose.

And will be voided for things such as:

  • normal wear and tear

  • damage caused by accidents, misuse, negligence, lack of maintenance, carelessness, natural disasters, kids, pets and so on

  • commercial use of non-commercial equipment (unless allowed by the manufacturer)

  • modification by an unauthorised person

When returning a product under warranty you can either get your product:

  • repaired,

  • replaced, or

  • refunded

To return a product under warranty, get in contact with our customer service team and they will be happy to help you. We pay for return shipping costs for all genuine warranty returns.