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Seller Profile

Sello Products

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gold Seller
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95.10%
18137 product reviews
We are an Australian-based importing and online retail company located in the south-east region of Melbourne. Our business has a wide range of products including living appliances, pet supplies, automobile accessories and fitness equipment. As we are located in Melbourne, our products can be handled and dispatched within 1 business day. We have a professional and enthusiastic team to operate our warehouse, and provide premium service to every customer. We endeavour to provide best the quality products and make every customer happy.
 

Customer Reviews

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  • (806)

Customer Reviews

  • (12427)
  • (3583)
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No 5 Star Reviews yet

  • PamelaVerified buyer

    Nice and soft

    Apr 12, 2024

  • SelamawitVerified buyer

    Happy with quality 😃

    Apr 12, 2024

  • CharinaVerified buyer

    Perfect for the patio. True to it's description. Very presentable. Will buy more for my mother in law for mother's day.

    Apr 12, 2024

  • CharmaineVerified buyer

    Easy to build and great for the garden.

    Apr 12, 2024

  • UnenbatVerified buyer

    Good thanks

    Apr 11, 2024

  • PongaVerified buyer

    Luv it thankyou

    Apr 11, 2024

  • AndreaVerified buyer

    Exactly as advertised Bigger than I thought but my Staffy likes it

    Apr 11, 2024

  • CustomerVerified buyer

    Great mats. Makes a big difference in the kitchen. Easy to keep clean. Definitely recommend.

    Apr 11, 2024

  • GinaVerified buyer

    So soft and fluffy. My dog enjoys lying on his new bed every night. I can tell he is so comfortable when he curls up and falls asleep. Would recommend this product and good price too.

    Apr 10, 2024

  • HannahVerified buyer

    Value for money, small and easy to use

    Apr 10, 2024

Customer Reviews

  • (12427)
  • (3583)
  • (929)
  • (392)
  • (806)

No 4 Star Reviews yet

Customer Reviews

  • (12427)
  • (3583)
  • (929)
  • (392)
  • (806)

No 3 Star Reviews yet

Customer Reviews

  • (12427)
  • (3583)
  • (929)
  • (392)
  • (806)

No 2 Star Reviews yet

Customer Reviews

  • (12427)
  • (3583)
  • (929)
  • (392)
  • (806)

No 1 Star Reviews yet

Customer Reviews

  • (12427)
  • (3583)
  • (929)
  • (392)
  • (806)

No reviews yet

  • Estimated Delivery Time Frame:

    • Melbourne/Sydney/Adelaide/Brisbane: 3-5 business days

    • All other locations: 7-10 business days

  • NOTE: No delivery to PO Box addresses or Parcel Lockers (please provide residential or business address at checkout)

  • We ship across Australia, including major cities like: Sydney, Melbourne, Perth, Brisbane, Adelaide, Canberra, Newcastle and the Gold Coast

Returns Policy

For change of mind returns, please contact our customer service for instructions. If for any reason you are unsatisfied with your item, we will exchange your product or refund the purchase price less any shipping fees. (Cancelling your order when it is in transit counts as a return.)

You may return your purchase within 30 days of the ship date. All items must be returned in exact condition including in the original packaging. You are responsible for return shipping costs.

Warranty Policy

We have strict quality control but sometimes goods arrive to you that are not working as intended. We back everything we sell with a minimum one-year warranty (from sale date) that covers:

  • defects in manufacturing, and

  • not being fit for purpose.

And will be voided for things such as:

  • normal wear and tear

  • damage caused by accidents, misuse, negligence, lack of maintenance, carelessness, natural disasters, kids, pets and so on

  • commercial use of non-commercial equipment (unless allowed by the manufacturer)

  • modification by an unauthorised person

When returning a product under warranty you can either get your product:

  • repaired,

  • replaced, or

  • refunded

To return a product under warranty, get in contact with our customer service team and they will be happy to help you. We pay for return shipping costs for all genuine warranty returns.