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Seller Profile

Sello Products

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95.10%
18133 product reviews
We are an Australian-based importing and online retail company located in the south-east region of Melbourne. Our business has a wide range of products including living appliances, pet supplies, automobile accessories and fitness equipment. As we are located in Melbourne, our products can be handled and dispatched within 1 business day. We have a professional and enthusiastic team to operate our warehouse, and provide premium service to every customer. We endeavour to provide best the quality products and make every customer happy.
 

Customer Reviews

  • (12423)
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  • (392)
  • (806)

Customer Reviews

  • (12423)
  • (3583)
  • (929)
  • (392)
  • (806)

No 5 Star Reviews yet

  • UnenbatVerified buyer

    Good thanks

    Apr 11, 2024

  • PongaVerified buyer

    Luv it thankyou

    Apr 11, 2024

  • AndreaVerified buyer

    Exactly as advertised Bigger than I thought but my Staffy likes it

    Apr 11, 2024

  • CustomerVerified buyer

    Great mats. Makes a big difference in the kitchen. Easy to keep clean. Definitely recommend.

    Apr 11, 2024

  • GinaVerified buyer

    So soft and fluffy. My dog enjoys lying on his new bed every night. I can tell he is so comfortable when he curls up and falls asleep. Would recommend this product and good price too.

    Apr 10, 2024

  • HannahVerified buyer

    Value for money, small and easy to use

    Apr 10, 2024

  • JoanneVerified buyer

    Excellent product! I have a bulldog, bullterrier, bullmastif × staffy and she's around 70cm tall at the shoulder and the medium size is perfect for her. She absolutely loves eating and drinking from her new bowls and the ants can't get to her food anymore. Easy to put together it arrived flat packed with everything needed to build it and even had a spare foot , bolt and plastic tubing. The feet are adjustable for uneven surfaces as well. My doggo and I are extremely happy with this item. It looks so much neater then bowls on the floor as well!

    Apr 10, 2024

  • Sandra CrawfordVerified buyer

    These are great pillows if you like a higher, firmer pillow. Delivery was very fast. Great product.

    Apr 10, 2024

  • Stu CVerified buyer

    Awesome, thank you..

    Apr 09, 2024

  • Cheryl HVerified buyer

    Highly recommended. Absolutely as described, love the mint colour. Customer service was excellent. Used every day.

    Apr 09, 2024

Customer Reviews

  • (12423)
  • (3583)
  • (929)
  • (392)
  • (806)

No 4 Star Reviews yet

Customer Reviews

  • (12423)
  • (3583)
  • (929)
  • (392)
  • (806)

No 3 Star Reviews yet

Customer Reviews

  • (12423)
  • (3583)
  • (929)
  • (392)
  • (806)

No 2 Star Reviews yet

Customer Reviews

  • (12423)
  • (3583)
  • (929)
  • (392)
  • (806)

No 1 Star Reviews yet

Customer Reviews

  • (12423)
  • (3583)
  • (929)
  • (392)
  • (806)

No reviews yet

  • Estimated Delivery Time Frame:

    • Melbourne/Sydney/Adelaide/Brisbane: 3-5 business days

    • All other locations: 7-10 business days

  • NOTE: No delivery to PO Box addresses or Parcel Lockers (please provide residential or business address at checkout)

  • We ship across Australia, including major cities like: Sydney, Melbourne, Perth, Brisbane, Adelaide, Canberra, Newcastle and the Gold Coast

Returns Policy

For change of mind returns, please contact our customer service for instructions. If for any reason you are unsatisfied with your item, we will exchange your product or refund the purchase price less any shipping fees. (Cancelling your order when it is in transit counts as a return.)

You may return your purchase within 30 days of the ship date. All items must be returned in exact condition including in the original packaging. You are responsible for return shipping costs.

Warranty Policy

We have strict quality control but sometimes goods arrive to you that are not working as intended. We back everything we sell with a minimum one-year warranty (from sale date) that covers:

  • defects in manufacturing, and

  • not being fit for purpose.

And will be voided for things such as:

  • normal wear and tear

  • damage caused by accidents, misuse, negligence, lack of maintenance, carelessness, natural disasters, kids, pets and so on

  • commercial use of non-commercial equipment (unless allowed by the manufacturer)

  • modification by an unauthorised person

When returning a product under warranty you can either get your product:

  • repaired,

  • replaced, or

  • refunded

To return a product under warranty, get in contact with our customer service team and they will be happy to help you. We pay for return shipping costs for all genuine warranty returns.