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Seller Profile

Sello Products

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19086 product reviews
We are an Australian-based importing and online retail company located in the south-east region of Melbourne. Our business has a wide range of products including living appliances, pet supplies, automobile accessories and fitness equipment. As we are located in Melbourne, our products can be handled and dispatched within 1 business day. We have a professional and enthusiastic team to operate our warehouse, and provide premium service to every customer. We endeavour to provide best the quality products and make every customer happy.
 

Customer Reviews

  • (13085)
  • (3737)
  • (969)
  • (426)
  • (869)

Customer Reviews

  • (13085)
  • (3737)
  • (969)
  • (426)
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No 5 Star Reviews yet

  • Muffy

    Roomy. Doodle loves it .

    Jun 28, 2025

  • Jack

    Love it, very warm don't need to put the air conditioner on heat anymore.

    Jun 28, 2025

  • JoJo

    I absolutely love my electric blanket. It’s beautiful and soft with its velvet texture and keeps me warm on these cold nights. Highly recommend.

    Jun 28, 2025

  • SandyAlly

    Great buy, my dog loves this bed it's true to size and very comfy. I haven't washed it yet so not sure about that part.

    Jun 26, 2025

  • Elise_moriah

    Amazing quality! So happy with this purchase! 10/10 recommend to everyone. Delivered folded and fast timing. We couldn’t be happier with it. Exactly as described and seen in photos.

    Jun 23, 2025

  • Dizzydes

    I have purchased a second calming bed because there was competition between our dog and cat. Now they have a bed each and snuggle themselves into their beds. Happy pets.

    Jun 22, 2025

  • Vivienk

    Happy with my purchase.

    Jun 20, 2025

  • Vivienk

    Happy with my purchase. Good quality 👌

    Jun 20, 2025

  • Totran

    Really modern, easy to use, quick heat

    Jun 20, 2025

  • Molly 2

    Best thing for protecting my plants from frost and bugs

    Jun 19, 2025

Customer Reviews

  • (13085)
  • (3737)
  • (969)
  • (426)
  • (869)

No 4 Star Reviews yet

Customer Reviews

  • (13085)
  • (3737)
  • (969)
  • (426)
  • (869)

No 3 Star Reviews yet

Customer Reviews

  • (13085)
  • (3737)
  • (969)
  • (426)
  • (869)

No 2 Star Reviews yet

Customer Reviews

  • (13085)
  • (3737)
  • (969)
  • (426)
  • (869)

No 1 Star Reviews yet

Customer Reviews

  • (13085)
  • (3737)
  • (969)
  • (426)
  • (869)

No reviews yet

  • Estimated Delivery Time Frame:

    • Melbourne/Sydney/Adelaide/Brisbane: 3-5 business days

    • All other locations: 7-10 business days

  • NOTE: No delivery to PO Box addresses or Parcel Lockers (please provide residential or business address at checkout)

  • We ship across Australia, including major cities like: Sydney, Melbourne, Perth, Brisbane, Adelaide, Canberra, Newcastle and the Gold Coast

Returns Policy

We accept returns for items in their original, unused condition and packaging. All returns must be authorised by our customer service team before being sent back.

Please note the following:

  • Returns must be requested within 30 days of delivery.

  • For change of mind returns:

    • A 18% restocking fee will be deducted from your refund.

    • Return shipping costs are the buyer's responsibility.

    • Shipping fees are non-refundable.

    • Cancelling an order in transit will be treated as a change of mind return.

To request a return, please contact our customer service team with your order number and reason for return.

Warranty Policy

We have strict quality control but sometimes goods arrive to you that are not working as intended. We back everything we sell with a minimum one-year warranty (from sale date) that covers:

  • defects in manufacturing, and

  • not being fit for purpose.

And will be voided for things such as:

  • normal wear and tear

  • damage caused by accidents, misuse, negligence, lack of maintenance, carelessness, natural disasters, kids, pets and so on

  • commercial use of non-commercial equipment (unless allowed by the manufacturer)

  • modification by an unauthorised person

When returning a product under warranty you can either get your product:

  • repaired,

  • replaced, or

  • refunded

To return a product under warranty, get in contact with our customer service team and they will be happy to help you. We pay for return shipping costs for all genuine warranty returns.