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Seller Profile

Sello Products

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19122 product reviews
We are an Australian-based importing and online retail company located in the south-east region of Melbourne. Our business has a wide range of products including living appliances, pet supplies, automobile accessories and fitness equipment. As we are located in Melbourne, our products can be handled and dispatched within 1 business day. We have a professional and enthusiastic team to operate our warehouse, and provide premium service to every customer. We endeavour to provide best the quality products and make every customer happy.
 

Customer Reviews

  • (13110)
  • (3739)
  • (970)
  • (426)
  • (877)

Customer Reviews

  • (13110)
  • (3739)
  • (970)
  • (426)
  • (877)

No 5 Star Reviews yet

  • Kk1

    Perfect size for a tall Lab Retriever to stretch out and snooze the nights and days away. For additional protection and convenience of weekly washing of cover/bedding I covered bed with fitted cot protector and sheet which fit perfectly.

    Jul 16, 2025

  • JJBorg

    It's wonderful confutable

    Jul 15, 2025

  • Lynnao

    Bought about three weeks ago. Good for the price. Fits well, deep sides, very happy with it.

    Jul 15, 2025

  • Ginag

    Love it. Fits perfectly, clean and fresh feel, helps with my allergies

    Jul 15, 2025

  • Pins

    Just purchased this item and have only used once . So far very happy . Attached to my Dyson 8 . Unfortunately my battery life didn’t last the distance , but the mopping was great on my floor boards . Left them with a nice shine .

    Jul 14, 2025

  • Hel56

    I bought the 3 balls and it is perfect.

    Jul 13, 2025

  • KGG

    I love our new playpen, it’s aesthetically pleasing and very sturdy. Customer service was excellent and shipping was incredibly fast too. Thank you!

    Jul 12, 2025

  • Pod

    My cat needed a litter system that could be inside and this one is it the cat took to it straight away and its easy to clean

    Jul 12, 2025

  • Bec

    Super comfy, not too firm and great value for money

    Jul 11, 2025

  • Bec

    Great quality and super comfy for cold nights

    Jul 11, 2025

Customer Reviews

  • (13110)
  • (3739)
  • (970)
  • (426)
  • (877)

No 4 Star Reviews yet

Customer Reviews

  • (13110)
  • (3739)
  • (970)
  • (426)
  • (877)

No 3 Star Reviews yet

Customer Reviews

  • (13110)
  • (3739)
  • (970)
  • (426)
  • (877)

No 2 Star Reviews yet

Customer Reviews

  • (13110)
  • (3739)
  • (970)
  • (426)
  • (877)

No 1 Star Reviews yet

Customer Reviews

  • (13110)
  • (3739)
  • (970)
  • (426)
  • (877)

No reviews yet

  • Estimated Delivery Time Frame:

    • Melbourne/Sydney/Adelaide/Brisbane: 3-5 business days

    • All other locations: 7-10 business days

  • NOTE: No delivery to PO Box addresses or Parcel Lockers (please provide residential or business address at checkout)

  • We ship across Australia, including major cities like: Sydney, Melbourne, Perth, Brisbane, Adelaide, Canberra, Newcastle and the Gold Coast

Returns Policy

We accept returns for items in their original, unused condition and packaging. All returns must be authorised by our customer service team before being sent back.

Please note the following:

  • Returns must be requested within 30 days of delivery.

  • For change of mind returns:

    • A 18% restocking fee will be deducted from your refund.

    • Return shipping costs are the buyer's responsibility.

    • Shipping fees are non-refundable.

    • Cancelling an order in transit will be treated as a change of mind return.

To request a return, please contact our customer service team with your order number and reason for return.

Warranty Policy

We have strict quality control but sometimes goods arrive to you that are not working as intended. We back everything we sell with a minimum one-year warranty (from sale date) that covers:

  • defects in manufacturing, and

  • not being fit for purpose.

And will be voided for things such as:

  • normal wear and tear

  • damage caused by accidents, misuse, negligence, lack of maintenance, carelessness, natural disasters, kids, pets and so on

  • commercial use of non-commercial equipment (unless allowed by the manufacturer)

  • modification by an unauthorised person

When returning a product under warranty you can either get your product:

  • repaired,

  • replaced, or

  • refunded

To return a product under warranty, get in contact with our customer service team and they will be happy to help you. We pay for return shipping costs for all genuine warranty returns.