Seller Profile
I love our new playpen, it’s aesthetically pleasing and very sturdy. Customer service was excellent and shipping was incredibly fast too. Thank you!
Jul 12, 2025
My cat needed a litter system that could be inside and this one is it the cat took to it straight away and its easy to clean
Jul 12, 2025
Super comfy, not too firm and great value for money
Jul 11, 2025
Great quality and super comfy for cold nights
Jul 11, 2025
I bought this month ago and I m very happy to this product..
Jul 10, 2025
Really glad I bought this for the cats, they are very comfy on it.
Jul 10, 2025
My cats totally love this bed, as soon as I unwrapped it and placed it where they could see it, they were in there straight away.
Jul 10, 2025
1st bought 4 of these chairs and was so pleased that I ordered another 2 to complete the set, comfortable, lightweight and sturdy
Jul 10, 2025
Brought for our Frenchie & so glad we did as she absolutely loves it
Jul 09, 2025
I got these to put on the floor of a shower tent. They fit perfectly and the thickness is great, I couldn't feel the ground.
Jul 08, 2025
Estimated Delivery Time Frame:
Melbourne/Sydney/Adelaide/Brisbane: 3-5 business days
All other locations: 7-10 business days
NOTE: No delivery to PO Box addresses or Parcel Lockers (please provide residential or business address at checkout)
We ship across Australia, including major cities like: Sydney, Melbourne, Perth, Brisbane, Adelaide, Canberra, Newcastle and the Gold Coast
Returns Policy
We accept returns for items in their original, unused condition and packaging. All returns must be authorised by our customer service team before being sent back.
Please note the following:
Returns must be requested within 30 days of delivery.
For change of mind returns:
A 18% restocking fee will be deducted from your refund.
Return shipping costs are the buyer's responsibility.
Shipping fees are non-refundable.
Cancelling an order in transit will be treated as a change of mind return.
To request a return, please contact our customer service team with your order number and reason for return.
Warranty Policy
We have strict quality control but sometimes goods arrive to you that are not working as intended. We back everything we sell with a minimum one-year warranty (from sale date) that covers:
defects in manufacturing, and
not being fit for purpose.
And will be voided for things such as:
normal wear and tear
damage caused by accidents, misuse, negligence, lack of maintenance, carelessness, natural disasters, kids, pets and so on
commercial use of non-commercial equipment (unless allowed by the manufacturer)
modification by an unauthorised person
When returning a product under warranty you can either get your product:
repaired,
replaced, or
refunded
To return a product under warranty, get in contact with our customer service team and they will be happy to help you. We pay for return shipping costs for all genuine warranty returns.
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