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Seller Profile

Sello Products

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95.10%
18190 product reviews
We are an Australian-based importing and online retail company located in the south-east region of Melbourne. Our business has a wide range of products including living appliances, pet supplies, automobile accessories and fitness equipment. As we are located in Melbourne, our products can be handled and dispatched within 1 business day. We have a professional and enthusiastic team to operate our warehouse, and provide premium service to every customer. We endeavour to provide best the quality products and make every customer happy.
 

Customer Reviews

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Customer Reviews

  • (12478)
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No 5 Star Reviews yet

  • Ann FitzgeraldVerified buyer

    My Beagle has 2 of these beds. One for day use and one for night use, just so as I don't have to keep moving them. She has always loved these beds, heaven help us if they got lost! Great value too. PS Her old one is now in her kennel.

    May 03, 2024

  • Frances WilliamsVerified buyer

    Lucy just L-O-V-E-S her new bed!! Woof woof :) She snuggled into it as soon as it was placed in her house. More importantly, she didn't try to chew it up, even though she's thirteen years old and has done so in the past :( A real find for her. She's a large bull mastiff cross, so a comfortable bed is really important for her, and we have found one that she just loves. Great for her in this colder weather too.

    May 03, 2024

  • Wendy PayneVerified buyer

    Soft and cuddly. Looks good. My Chihuahua loves it snuggles right into it.

    May 03, 2024

  • Howard hillVerified buyer

    Good tune around and my pup is happy

    May 03, 2024

  • DebVerified buyer

    My dog loves it and won't go to sleep with out it

    May 03, 2024

  • AecerVerified buyer

    Probably the second best bed frame I've ever had, next to the solid oak one I had 20 years back. Yeah sure, you're most likely gonna need to tighten the bolts down the track but that's easy enough. Absolutely recommended.

    May 03, 2024

  • Black IceVerified buyer

    Great doona. Lightweight, and does the job :)

    May 03, 2024

  • JohnVerified buyer

    Easy buy, quick delivery, easy unpack, quick assembly, value for money, happy customer.

    May 02, 2024

  • SueVerified buyer

    Works great

    May 01, 2024

  • RuthVerified buyer

    My cats love this as they are big and can stretch out on it. I didn't attach the tube part as it was too small and they would only be able to fit their head in it.

    May 01, 2024

Customer Reviews

  • (12478)
  • (3592)
  • (930)
  • (391)
  • (799)

No 4 Star Reviews yet

Customer Reviews

  • (12478)
  • (3592)
  • (930)
  • (391)
  • (799)

No 3 Star Reviews yet

Customer Reviews

  • (12478)
  • (3592)
  • (930)
  • (391)
  • (799)

No 2 Star Reviews yet

Customer Reviews

  • (12478)
  • (3592)
  • (930)
  • (391)
  • (799)

No 1 Star Reviews yet

Customer Reviews

  • (12478)
  • (3592)
  • (930)
  • (391)
  • (799)

No reviews yet

  • Estimated Delivery Time Frame:

    • Melbourne/Sydney/Adelaide/Brisbane: 3-5 business days

    • All other locations: 7-10 business days

  • NOTE: No delivery to PO Box addresses or Parcel Lockers (please provide residential or business address at checkout)

  • We ship across Australia, including major cities like: Sydney, Melbourne, Perth, Brisbane, Adelaide, Canberra, Newcastle and the Gold Coast

Returns Policy

For change of mind returns, please contact our customer service for instructions. If for any reason you are unsatisfied with your item, we will exchange your product or refund the purchase price less any shipping fees. (Cancelling your order when it is in transit counts as a return.)

You may return your purchase within 30 days of the ship date. All items must be returned in exact condition including in the original packaging. You are responsible for return shipping costs.

Warranty Policy

We have strict quality control but sometimes goods arrive to you that are not working as intended. We back everything we sell with a minimum one-year warranty (from sale date) that covers:

  • defects in manufacturing, and

  • not being fit for purpose.

And will be voided for things such as:

  • normal wear and tear

  • damage caused by accidents, misuse, negligence, lack of maintenance, carelessness, natural disasters, kids, pets and so on

  • commercial use of non-commercial equipment (unless allowed by the manufacturer)

  • modification by an unauthorised person

When returning a product under warranty you can either get your product:

  • repaired,

  • replaced, or

  • refunded

To return a product under warranty, get in contact with our customer service team and they will be happy to help you. We pay for return shipping costs for all genuine warranty returns.