Seller Profile
Brought this. Weeks ago love it
Jul 17, 2025
Very good quality. I’m personally having difficulty connecting my Spotify account to this device. It needs simple and easy instructions for people to navigate and understand
Jun 01, 2025
Came very fast and had no damage
Apr 30, 2025
Love these!!! Still need to check out a couple of features but these are ‘Awesome’. I can not believe how much noise they cut out.
Apr 01, 2025
Lovely , long lasting perfume. So pleased we were able to purchase this product, been looking everywhere!
Mar 23, 2025
Really enjoy it well worth the money spent
Oct 11, 2024
Very professional prompt delivery
Sep 28, 2024
good product fast postage all round happy
Nov 27, 2023
Quick and easy transaction. Thankyou
Sep 02, 2023
They were delicious and quality of the product was good too.
Aug 23, 2023
Delivery varies by location, please see the expected time frame to receive your product below:
Metro: 1-7 business days
Regional: 1-9 business days
If you are unavailable at the time of delivery re-delivery fees may apply.
Change of Mind Returns Policy
At Serakaia, we pride ourselves on providing quality products and outstanding service. We understand that sometimes customers may reconsider a purchase. However, to maintain fairness and consistency, please note the following policy:
We do not offer returns, refunds, or exchanges for change of mind. This includes, but is not limited to:
Ordering the wrong item or size
No longer needing or wanting the item
Finding the item cheaper elsewhere
Failing to read the product description in full
We encourage customers to review all product details carefully before making a purchase. If you have any questions about an item prior to ordering, our customer service team is happy to assist.
Our Change of Mind policy does not affect your rights under Australian Consumer Law (ACL). You are entitled to a refund, repair, or replacement if the product you purchased is:
Faulty or damaged
Not as described
Unfit for its intended purpose
In such cases, please contact us within 3 days of receiving your order, and we’ll resolve the issue as quickly as possible.
If you have any concerns or believe your situation falls under one of the exceptions above, please contact our team.
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