Seller Rating 621 Reviews
No 5 Star Reviews yet
it arrived quickly so happy
Nov 29, 2021
All I expected. Looks GOOD
Nov 29, 2021
Love my tree of life, it looks so good in my patio. Great quality and fast delivery. Very happy 😁
Nov 24, 2021
I have loaded this rack up to capacity, it is very sturdy and stable.
Nov 14, 2021
This product was of good quality and at an affordable price. This will make a great Christmas present that will be used frequently.
Nov 14, 2021
NICE LITTLE BACKPACK TROLLEY BUT UNFORTUNATELY TOO SMALL FOR MY FRENCH BULL DOG
Nov 13, 2021
It was exactly what we wanted now just waiting to have it put into bathroom and will order another for our other batheroom
Nov 08, 2021
Grand kids love it, have spent hours playing at different times, and pop a quick game before we go out, good fun
Nov 06, 2021
Excellent product. Great fun.
Nov 03, 2021
Good product great service
Nov 02, 2021
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All products from Serrano Australia come with a 12-month warranty. Please provide sufficient photo/s and a detailed description of the issue to make a warranty claim.
Brand New Unopened Original condition items can be returned within 14 days for a product price refund. Return cost is at the customers expense.
With all products supplied by Serrano Australia Pty Ltd, manufacturer warranties and existing statutory conditions apply, and are not superseded or overwritten by these Terms and Conditions.
Order Changes and Cancellations
Serrano Australia Pty Ltd strongly urges you to please choose carefully and only place your order when you are completely ready. Once an order has been put through, Serrano Australia Pty Ltd will charge a fee of $15 per change or amendment to the order (including address changes and product colour changes) or for the cancellation of the order under all circumstances.
If an order is rejected by you, and you would like to cancel the order, a refund will be made for the order total not including postage. Serrano Australia Pty Ltd will charge you a $30 restocking fee as well as the postage fee to have the item returned. The postage fee charged will be equal to the original postage amount.
In all cases of product returns, a Return Authorisation or "RA" number must accompany the returned product. Customer Service will issue a RA number to you after determining that a product is returnable. Returned products cannot be accepted or processed without an RA number. Returned products should be physically delivered back to Serrano Australia Pty Ltd within 30 days of your receipt of the RA number. Returned products packages must include the original packaging (if possible)and all accompanying user manuals and documentation, and any included accessories and/or parts. If after examining the returned product and the unit is found not to be faulty, the customer may be liable for the payment of a $30 fee for handling charges and administration fees.