Seller Rating 648 Reviews
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Jan 18, 2022
Very happy with this product
Jan 13, 2022
Product was what was stated. No assembly required. Very happy with it
Jan 10, 2022
Solid unit, easy installation.
Jan 10, 2022
Looks great with the rest of my furniture.
Jan 05, 2022
We were amazed at how quickly the product arrived and how well the instructions were written. We had intended mounting the ring onto a brick wall but this was not recommended for safety reasons.
Jan 03, 2022
Hubby is very happy with this. He can lift heavier weights more safely.
Jan 02, 2022
Dec 24, 2021
As far as I no they are great but I haven’t opened yet as it is a present for my son
Dec 22, 2021
Grandchildren will love this as a joint present for chridtmas to havd at gmums house. Cant wait to wstch them have so much fun
Dec 21, 2021
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All products from Serrano Australia come with a 12-month warranty. Please provide sufficient photo/s and a detailed description of the issue to make a warranty claim.
Brand New Unopened Original condition items can be returned within 14 days for a product price refund. Return cost is at the customers expense.
With all products supplied by Serrano Australia Pty Ltd, manufacturer warranties and existing statutory conditions apply, and are not superseded or overwritten by these Terms and Conditions.
Order Changes and Cancellations
Serrano Australia Pty Ltd strongly urges you to please choose carefully and only place your order when you are completely ready. Once an order has been put through, Serrano Australia Pty Ltd will charge a fee of $15 per change or amendment to the order (including address changes and product colour changes) or for the cancellation of the order under all circumstances.
If an order is rejected by you, and you would like to cancel the order, a refund will be made for the order total not including postage. Serrano Australia Pty Ltd will charge you a $30 restocking fee as well as the postage fee to have the item returned. The postage fee charged will be equal to the original postage amount.
In all cases of product returns, a Return Authorisation or "RA" number must accompany the returned product. Customer Service will issue a RA number to you after determining that a product is returnable. Returned products cannot be accepted or processed without an RA number. Returned products should be physically delivered back to Serrano Australia Pty Ltd within 30 days of your receipt of the RA number. Returned products packages must include the original packaging (if possible)and all accompanying user manuals and documentation, and any included accessories and/or parts. If after examining the returned product and the unit is found not to be faulty, the customer may be liable for the payment of a $30 fee for handling charges and administration fees.