Seller Rating 9 Reviews
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A great product for those areas of your garden that dont get enough light for plants. This hedge creates a beautiful backdrop for my kitchen window.
Sep 22, 2021
Why did I wait? Been looking at this fir ages. 2 have transformed my balcony aesthetically plus added extra barrier to stop my little dog escaping. Very very happy. Looks real and natural.
Sep 14, 2021
Love this certainly changes my whole area
Sep 14, 2021
Absolutely perfect I have been looking for one of these but from retail shops they were expensive and not as good quality the first one arrived and I was extremely satisfied I order another 4
Sep 02, 2021
Not quite what I was looking for, but pretty good, will need to purchase another one later, for another project I have in mind thankyou
Aug 10, 2021
The quality of the leaves and the trellis itself is way beyond what I was expecting. My fence which was once empty and boring is now a lovely feature to our home space. Would highly recommend
Jun 07, 2021
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Delivery varies by location, please see the expected time-frame to receive your product below: Metro: 1-4 business days Regional: 1-6 business days
No delivery to PO Box addresses or Parcel Lockers.
30 day returns
We want you to love the products you buy from us. If you change your mind, you may return it to us within 30 days of the date you received it, no questions asked.
You will be responsible for the actual shipping costs to facilitate a change of mind return, irrespective of any free, discounted or any other type of shipping promotion that may have been applicable at the time of your order. This includes the costs of shipping the item to you in the first place and the cost of shipping back to us.
You must lodge a return request via the contact us page with your name and order number and our customer care team will arrange the return for you.
Items returned must be in 'as-new' condition and packaged securely in the original packaging. This means you have not used, assembled, damaged, washed or laundered any of the items.
Non-returnable items excluded from all change of mind returns include:
Within 5 business days of receiving your return, and subject to confirming it is in 'as-new' condition, we will issue you with a refund in an amount equal to the price you paid for the product, less the cost to ship the product to you and the return shipping back to the warehouse.
We will not accept returns delivered in person to our depots, offices, or warehouse facilities.
To arrange a return, please go to our contact us for assistance.
Damaged in transit
Unfortunately, items are occasionally damaged in transit.
If an item arrives and the packaging or the item itself is clearly and significantly damaged, you should take photos or video showing the damage, refuse to accept the delivery and contact us immediately. We'll share your feedback with our delivery partners and suppliers to ensure our service and the quality of packaging is improved.
If you notice that an item is damaged after it has been delivered to you, please take photos or video clearly showing the damage and contact us as soon as possible, ideally within 3 business days of receiving your delivery.
The type of remedy we offer will depend upon the circumstances. We will work collaboratively with you to find an outcome that you're happy with. For example we may arrange to:
If we require you to return the product to us, we will pay the cost of the return.
Wrong item delivered
Very occasionally we may accidentally ship the wrong item to you. If you have received an incorrect item, let us know as soon as you can, ideally within 3 business days of receiving your delivery. We will offer to send you the correct item and arrange for the pick up and return of the incorrectly shipped item at no cost to you.