UGG Town

Delivery varies by location, please see the expected timeframe to receive your product below:

• Metro: 1-4 business days

• Regional: 1-6 business days

If you are unavailable at the time of delivery re-delivery fees may apply.

RECOMMENDATION: Use the US size on a international sneaker brand ie. Nike or Adidas. If you are a half size go up ie. Womens 7.5 buy 8. 

Sizing can be tricky — not only does it vary from brand to brand, but feet themselves differ widely in shape and fit needs.

We use premium, dense Twin-Face Australian Merino sheepskin, which softens and flattens with wear. At first, the boots should feel snug and your toes may touch or sit just 0.5 cm from the front.
If you can fit two fingers between your toes and the front, it’s likely too big.
If your toes press past the front stitching, go up a size.

We sell in US sizes, which are equal to AUS sizes. UK womens sizes are approximately 2 numbers up i.e. UK 5 = US7. UK Mens and Euro sizes can differ greatly, so we always recommend you use your US international sneaker size average, such as Nike or Adidas, rather than the 1000's of differing size charts. Ladies, please note sometimes you are buying a mens sneaker and the sizing will be different to a womens.

Change of Mind Returns:

We want you to love your product so if you are not completely satisfied with your purchase let us know.

Most products come with a 30 day change of mind policy. If at any time within the first 30 days from purchase date you are not completely satisfied with your order, please contact us via your Woolworths MarketPlus Account for return approval. Once received and inspected, we will facilitate an agreed resolution.

Please Note:

• Postage is paid by the customer

• The product must be returned in the original packaging, accessories included

• We do not accept responsibility for return items until they reach our warehouse, so we strongly recommend using tracking and/or insurance for the delivery

• Fees may apply

Warranty Claims:

Most of our products are supported by a 12 month warranty. This warranty covers all manufacturer faults with the product. Some of our products may have a different warranty period, please check the product description for this. Should an issue arise with your order, please contact us via your Woolworths MarketPlus Account to raise a warranty claim.