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Seller Profile

UggExpress

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platinum Seller
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98.60%
3768 product reviews
Shoes for Every Walk of Life. Being one of the largest footwear retailers, Ugg Express is starting from specilaising in ugg boots, over the years, we have expanded our footwear collections to sneakers, sandals, heels and flats to cater various needs of our customers.
 

Customer Reviews

  • (3286)
  • (370)
  • (55)
  • (21)
  • (36)

Customer Reviews

  • (3286)
  • (370)
  • (55)
  • (21)
  • (36)

No 5 Star Reviews yet

  • KIM HVerified buyer

    They are the comfiest Ugg boots I’ve ever had. Good quality and keep my feet toasty warm

    Apr 20, 2024

  • Sylvie MacgregorVerified buyer

    Great look and fitting UGG Slipper

    Apr 20, 2024

  • AnnaVerified buyer

    Comfortable, warm, good fit.

    Apr 19, 2024

  • Jeanette theodoreVerified buyer

    love them !!

    Apr 19, 2024

  • PatriciaVerified buyer

    Very prompt delivery. I bought the black ones and they look like a shoe. They look great with my trousers and can be worn when out. It’s a tight fit, esp around the ankle - I had to use a shoe horn to get them on. I’m not worried cos I know it will give a little with more wear.

    Apr 16, 2024

  • Lee AlmeidaVerified buyer

    They are as advertised, but the sizing is tight, I purchased the 41 AU but wish I had of searched for 42 if they make them, the scuff bottom is a 41 but when you push your foot into it, the fleece takes up space, which will be great in winter & hopefully as they are sheepskin fleece & leather, they will hopefully stretch, fingers crossed. Otherwise they are well made.

    Apr 15, 2024

  • Graham BennettVerified buyer

    Excellent purchase, should have doubled my order at that price, certainly a good buy, ideal footwear for those upcoming winter months

    Apr 15, 2024

  • SarahVerified buyer

    These are great the sizing is a bit big i bought size 9 but would have easily fit an 8

    Apr 14, 2024

  • Carol CooperVerified buyer

    Great quality, very comfortable & perfect for the winter. I purchased the grey Ugg boots, but the other colours are just as nice. I would definitely purchase again if needed to

    Apr 14, 2024

  • BrettVerified buyer

    Fantastic

    Apr 13, 2024

Customer Reviews

  • (3286)
  • (370)
  • (55)
  • (21)
  • (36)

No 4 Star Reviews yet

Customer Reviews

  • (3286)
  • (370)
  • (55)
  • (21)
  • (36)

No 3 Star Reviews yet

Customer Reviews

  • (3286)
  • (370)
  • (55)
  • (21)
  • (36)

No 2 Star Reviews yet

Customer Reviews

  • (3286)
  • (370)
  • (55)
  • (21)
  • (36)

No 1 Star Reviews yet

Customer Reviews

  • (3286)
  • (370)
  • (55)
  • (21)
  • (36)

No reviews yet

  • Delivery time is 3-14 business days from dispatch depending on where you are in Australia. Please also allow 1-2 business days for processing of your order. We endeavour to process our orders as quickly as possible. All deliveries are issued with a tracking number to track your parcel. 

  • Please note that if the parcel is returned to the sender due to the wrong address being provided, you will need to pay a $10 restocking fee and if you want to cancel the order we will deduct a $10 restocking fee from your total refund. Once the returned to sender parcel is received we will send out a notification email to confirm the correct address, and we will keep your stock for two weeks only if we don't get a response from you. If the cancel or exchange requests are made after the dispatching a $10 restocking fee will also be charged.

In most situations, you should be able to choose your ugg in your usual shoe size. Please be aware that the Ugg boot will stretch within a few weeks, it is okay to feel a bit snug initially.


However, shoe size often varies depending on the brands, styles, and manufacturers. When choosing the size, we suggest measuring your foot length, matching the size chart below, and double-checking the size description on the product page.

Warranty Policy

  • All products come with a 3-month warranty against defective materials and workmanship.
  • The warranty does not extend to problems that arise from normal wear and tear. Slight dye transfer may occur with darker colored sheepskin during first few wears. Lighter colored sheepskin may pickup inks from clothing with which it comes in contact. This discoloration is not covered under the manufacturer's limited warranty.
  • Because sheepskin is a natural product there may be some irregularities and variations in color and texture. These traits are characteristic of fine sheepskin and add to the beauty and character. These characteristics may cause variations in the wear of some sheepskin products. These irregularities and variations are not covered under the manufacturer's limited warranty.

Returns Policy

  • Items can only be returned for refund. Refunds are available within 30 days of receiving your shipment on full price items only. Sale/promotional purchases cannot be returned for refund. To receive a refund the item must be in its original condition with the tags on and not been worn washed damaged or altered.
  • If your item wasn't the right size or you'd like a different colour or style then simply place a new order and return your original item for a refund. As the buyer you would be required to pay for the postage costs back to us.