;

Seller Profile

Willow & Silk

cashback icon
silver Seller
A seller's rating is an overall score calculated from performance metrics. Learn More
91.51%
97 product reviews
Welcome to Willow & Silk, a leading seller of gift & homeware product direct to the public, offering desirable product at great prices. We are a wholly owned and located Australian company. We have a team of expert buyers that have over 20 years experience scouring international to bring you beautiful and affordable items to help make your house a beautiful and loving home.
 

Customer Reviews

  • (81)
  • (12)
  • (2)
  • (2)
  • (0)

Customer Reviews

  • (81)
  • (12)
  • (2)
  • (2)
  • (0)

No 5 Star Reviews yet

  • RitaVerified buyer

    Absolutely Beautiful

    Dec 29, 2023

  • BekVerified buyer

    Beautiful

    Dec 12, 2023

  • BekVerified buyer

    Beautiful

    Dec 12, 2023

  • BekVerified buyer

    Beautiful

    Dec 12, 2023

  • LeonieVerified buyer

    Beautiful

    Nov 26, 2023

  • DebraVerified buyer

    Great as described but bit prickly

    Nov 06, 2023

  • LynneVerified buyer

    Perfect just beautiful great quality

    Nov 04, 2023

  • Trish CarrollVerified buyer

    Absolutely gorgeous, looks fantastic in our garden.

    Oct 16, 2023

  • Trish CarrollVerified buyer

    Beautiful, even better than I thought.

    Oct 16, 2023

  • JoVerified buyer

    I’ve bought these hearts for a few friends now, and each one of them love them and have them hanging on the wall or bed etc. just lovely❤️

    Oct 05, 2023

Customer Reviews

  • (81)
  • (12)
  • (2)
  • (2)
  • (0)

No 4 Star Reviews yet

Customer Reviews

  • (81)
  • (12)
  • (2)
  • (2)
  • (0)

No 3 Star Reviews yet

Customer Reviews

  • (81)
  • (12)
  • (2)
  • (2)
  • (0)

No 2 Star Reviews yet

Customer Reviews

  • (81)
  • (12)
  • (2)
  • (2)
  • (0)

No 1 Star Reviews yet

Customer Reviews

  • (81)
  • (12)
  • (2)
  • (2)
  • (0)

No reviews yet

Please do not use a PO Box address for shipping. Please use a physical address.

It takes approximately 2 working days to fulfill and dispatch your order and ship goods from our warehouse in Australia.

The national carriers that we use will take a handful of days (2-6 days) thereafter, to deliver your order, depending on where the delivery address is located. Obviously remote areas will take a day or two longer than capital cities and metro areas.

Customers are required to return goods unopened. We will cover the costs of return on damaged or faulty items but customers are responsible for covering the return costs on Change of mind.

We offer a 12-month warranty on all products used for private household use from the date of purchase (unless noted otherwise). The use of products for commercial purposes qualifies the purchaser to a 3 month warranty period.

Change of Mind Policy. 

If you change your mind about a product, you can return it within 28 days of receiving it.

However, you will be responsible for the actual shipping costs of returning the product.

To initiate the return process, click on the Contact Seller link. Once you have completed the details requested, we will reply with the return address details.

The item must be returned in its original packaging and in "as new" condition, meaning it hasn't been opened or assembled in any way.

After receiving your return, we will confirm that it is in "as new" condition within 5 business days and process the relevant credit.