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Seller Profile

Zinus Australia

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platinum Seller
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96.09%
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2463 product reviews
At Zinus, we’re passionate about elevating your sleep experience and creating a home that feels truly yours. Our thoughtfully designed mattresses, bed frames, sofas, and more blend comfort with effortless style. Our Memory Foam Mattresses contour to your body, providing personalized comfort and deep relaxation, while our patented iCoil® technology in Spring Mattresses offers superior support and targeted pressure relief. Enhance your sleep sanctuary with our sturdy bed frames and ultra-convenient SmartBase beds, crafted for easy, tool-free assembly and 1 box delivery. At Zinus, we believe in the perfect balance of comfort and simplicity. LIVE IN WONDER—because everyone deserves restful nights and a home they adore.
 

Customer Reviews

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Customer Reviews

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  • Tan

    Very happy with these bed , it’s a great neutral shade.

    May 03, 2025

  • Alex

    A great buy

    May 01, 2025

  • Comfortable

    Beautiful bed very comfortable very happy with it

    Apr 29, 2025

  • Mayah

    It's a very good bed and saving space. I loved it

    Apr 27, 2025

  • JRO

    Very impressed. It was easy to assemble and colour look great

    Apr 11, 2025

  • ANH

    Sturdy. That's it.

    Mar 25, 2025

  • Cherryripe

    I love this as lower than other bed bases. Easy to put together.

    Mar 17, 2025

  • Geordie

    So happy with this base

    Mar 10, 2025

  • Ann70

    I am very happy with my new bed

    Mar 09, 2025

  • I BC

    Great strong metal bed frame

    Mar 09, 2025

Customer Reviews

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No 4 Star Reviews yet

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Customer Reviews

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Estimated Delivery Time Frame

  • Melbourne, Sydney & Brisbane Metro: 1–3 business days

  • Melbourne, Sydney & Brisbane Outer Metro: 3–6 business days

  • Western Australia, Northern Territory & Tasmania: 5–10 business days

  • NSW, ACT, QLD, VIC & SA Regional Areas: 4–10 business days

Note: We do not deliver to PO Box addresses or Parcel Lockers. Please provide a residential or business address at checkout.

Products are shipped Monday to Friday. Orders placed after 3pm on Friday through Sunday will be shipped on Monday (excluding public holidays).

Warranty

We stand by our product quality and offer warranties against defects in materials and workmanship:

  • Mattresses – 10-Year Warranty (5-Year for Bonnell mattresses)

  • Bed Frames – 5-Year Warranty

  • All Other Items – 1-Year Warranty

30-Day Returns

Changed your mind? No problem!
You can return items within 30 days of delivery for a refund (excluding shipping).

Return Conditions

To qualify, items must be:
✅ Unused and unassembled
✅ In original, undamaged packaging
✅ Complete with all tools, hardware & instructions

How to Return

  1. Contact Us – Let us know you’re returning an item.

  2. Ship It Back – Return shipping is at your cost. In-person returns aren’t accepted.

  3. Inspection & Refund – Once received, we’ll inspect and process your refund. (Partial refunds apply if the item is not in 'as-new' condition.)

Damaged in Transit?

If your order arrives damaged, don’t accept the delivery. Instead:
📸 Take photos → 🚫 Reject the item → 📞 Contact us ASAP.
We’ll send a replacement and handle the return for you.

Need help? Reach out to us! We’re here to make things right. 🚀

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