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Seller Profile

Zinus Australia

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2523 product reviews
At Zinus, we’re passionate about elevating your sleep experience and creating a home that feels truly yours. Our thoughtfully designed mattresses, bed frames, sofas, and more blend comfort with effortless style. Our Memory Foam Mattresses contour to your body, providing personalized comfort and deep relaxation, while our patented iCoil® technology in Spring Mattresses offers superior support and targeted pressure relief. Enhance your sleep sanctuary with our sturdy bed frames and ultra-convenient SmartBase beds, crafted for easy, tool-free assembly and 1 box delivery. At Zinus, we believe in the perfect balance of comfort and simplicity. LIVE IN WONDER—because everyone deserves restful nights and a home they adore.
 

Customer Reviews

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Customer Reviews

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  • PNL

    Super happy with this bed base - it's sturdy, quiet, & was such a good price through MyDeal. What topped it off was the super quick delivery - it arrived in no time - I was shocked! I ordered late Sunday night, it was delivered early Tuesday morning. I literally put it together on my own - whilst I could have done with another pair of hands at one stage, I managed to get it done by myself. My only comment on the negative, is that the base measures a few centimeters less than the actual mattress, which isn't a problem for me as it is a short term fix for me whilst I wait for my delayed bed base to arrive.

    Jun 28, 2025

  • Anon

    Great mattress

    Jun 26, 2025

  • Anon

    I bought this a month ago and I do regret it

    Jun 26, 2025

  • Tara C

    Great bed thank you

    Jun 26, 2025

  • Akk

    My 2nd zinus mattress andcit didn't disappoint just like the first purchase

    Jun 23, 2025

  • David W

    I bought this bed a month ago and find it to be the best bed i have ever bought, so comfortable, easy to set-up and great value for money.

    Jun 20, 2025

  • Karinboo

    Pleasantly surprised at the high level of quality and ease of putting together. The tools provide were excellent and a very solid frame

    Jun 17, 2025

  • Arumetua

    I love my frame bed though it was a bit hard to assemble and took long, that I bought last month perfect and fast delivery thank you

    Jun 17, 2025

  • Midi89

    awesome frame for the price, good quality and easy to build.

    Jun 13, 2025

  • Lea

    Great mattress for the price! Fast delivery!

    Jun 13, 2025

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Estimated Delivery Time Frame

  • Melbourne, Sydney & Brisbane Metro: 1–3 business days

  • Melbourne, Sydney & Brisbane Outer Metro: 3–6 business days

  • Western Australia, Northern Territory & Tasmania: 5–10 business days

  • NSW, ACT, QLD, VIC & SA Regional Areas: 4–10 business days

Note: We do not deliver to PO Box addresses or Parcel Lockers. Please provide a residential or business address at checkout.

Products are shipped Monday to Friday. Orders placed after 3pm on Friday through Sunday will be shipped on Monday (excluding public holidays).

Warranty

We stand by our product quality and offer warranties against defects in materials and workmanship:

  • Mattresses – 10-Year Warranty (5-Year for Bonnell mattresses)

  • Bed Frames – 5-Year Warranty

  • All Other Items – 1-Year Warranty

30-Day Returns

Changed your mind? No problem!
You can return items within 30 days of delivery for a refund (excluding shipping).

Return Conditions

To qualify, items must be:
✅ Unused and unassembled
✅ In original, undamaged packaging
✅ Complete with all tools, hardware & instructions

How to Return

  1. Contact Us – Let us know you’re returning an item.

  2. Ship It Back – Return shipping is at your cost. In-person returns aren’t accepted.

  3. Inspection & Refund – Once received, we’ll inspect and process your refund. (Partial refunds apply if the item is not in 'as-new' condition.)

Damaged in Transit?

If your order arrives damaged, don’t accept the delivery. Instead:
📸 Take photos → 🚫 Reject the item → 📞 Contact us ASAP.
We’ll send a replacement and handle the return for you.

Need help? Reach out to us! We’re here to make things right. 🚀