Ankway 2.5W Solar Powered Fountain Pump with Battery Backup (2019 Newest), Free
Ankway 2.5W Solar Powered Fountain Pump with Battery Backup (2019 Newest), Free Standing Solar Fountain Pump High Efficiency Outdoor Water Pumps for Bird Bath Pond Garden Decoration
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Some solutions to these issues if you met:
Q: it said it has a battery backup, but we didn't receive it.
A: please note the battery is built-in product, not come separately.
Q: This is supposed to have a battery and hold a charge from the sun it only works when the sun is shining right on it. / It said it stores power but it does not.
A: the solar energy will give prior support the pump to work well in sunny days, then the excess energy will be stored in the battery to support the pump work when the solar panel shadowed by leaves or cloud.
Q: Made one buzzing sound then never worked again
A: Buzzing sound means the solar panel works and the pump is good. At this time, what we need to do is to restart it (restart through no light).
First, cover the solar panel (no light) then release it.
Then put it in water and make it facing to direct sunlight to charge it for one hour. you will see it work well after reactivate it.
Warm note: the pump works when there is light (not work in darkness, even though the battery has stored energy.).
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Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
If you change of Mind, returns accepted within 30 days, Seller pays return.
Warranty Policy: Money back or replacements.
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