Black Jack - Electric Caravan Trailer Jack
Gone are the days of manually winding the jockey wheel to raise or lower the caravan or trailer. The Black Jack™ Trailer Jack is the simplest, quietest and most advanced electric jack on the market today. Easy DIY installation and insanely simple RAISE\LOWER switch operation.
Hugely popular in the USA, the Black Jack™ now comes complete with the all-weather cover, and the Black Jack Clamp™ (Australian Patent Pending) allowing uses the ability to easily bolted to the Caravan or Trailer A-Frame.
For easier and faster deployment or retraction the Black Jack™ includes the Black Jack™ Folding Foot providing no more bending down to adjust the foot extension height position. Also included is the Black Jack™ Foot Pad giving improved stability on soft or unstable surfaces.
For easy installation, all Black Jacks are pre-wired to an Andersen plug.
An installation wiring harness is also included with BJTJ- 1001. This harness includes a pre wired Andersen plug at one end and an inline fuse and battery terminals at the other end. The 5 meters of positive and negative Number 8 wires are encased in a protective cover.
Features:
The Black Jack Trailer Jack can come in two convenient options to suit your requirement:
BJTJ-1000 - includes clamp bracket, bolt kit, folding foot, foot pad and all weather cover (No wiring kit, just connect to an Andersen plug).
BJTJ -1001 - includes clamp bracket, bolt kit, folding foot, foot pad, all weather cover, and wiring kit (hardwired back to Caravan house battery)
SEE USER MANUAL HERE
NOTE: Please provide a physical address when ordering, no PO BOX.
Please allow 0-3 days processing time before your parcel is sent. In most cases it will be within the first 24hrs.
The following shipping times are approximate travel times to each state:
Victoria - 2-3 business days.
New South Wales - 3-4 business days
Queensland - 3-5 business days
Northern Territory - 4-9 business days
Western Australia - 5-10 business days
Australian Capital Territory - 3-5 business days
South Australia - 3-5 business days.
Tasmania - 3-5 business days
Postage Information
Orders are sent via Australia Post or Border Express and require signature on delivery.
If the parcel is not signed for, the item will be carded. This card will be left at the address supplied and will indicate where your parcel may be collected from.
PLEASE NOTE POSTAGE TIMES CAN VARY DEPENDING ON PUBLIC HOLIDAYS, WEEKENDS, LOCATION, NATURAL DISASTERS, CUSTOMS INVESTIGATIONS, AUSTRALIA POST INVESTIGATIONS & OTHER UNCONTROLLABLE FACTORS.
THESE TIMEFRAMES ARE OUT OF OUR CONTROL, WE WILL TRY OUR BEST TO ENSURE YOU RECEIVE YOUR PARCEL ASAP.
Missing Parcels
On the event that your parcel is held up or is lost, it may take up to three months to receive an answer from the Australia Post or Border Express Investigation Team. Unfortunately, these timeframes are uncontrollable and we will do our best to rectify the issue ASAP.
Incorrect Information
Once your order has been placed no changes are able to be made. Please double check your shipping address is correct before confirming your order. Business addresses must include the business name.
If parcels are not collected, or are required to be returned to sender due to insufficient or incorrect information, postage costs are unable to be refunded. Once you have placed your order, you are committing to the sale and declaring that all information entered including the shipping address is correct.
If you do find you have entered incorrect shipping information please email us ASAP and we will attempt to correct the mistake.
Please note we only ship to Australia.
We're always here to help you if you have any issue with a product. That's why we have an Australian based team ready to help you with any questions or issues.
When can you return or exchange a product?
Change of Mind:
You can return a product for change of mind and we will give you a refund, store credit, or we can exchange the product for you. We can do this as long as the item in question is:
returned within 14 days of receiving the order;
as new and is not used, worn, or opened and has all original packaging and tags in-tact (including any package seals (if any) being unbroken);
in a resalable condition; and
not damaged in any way.
We cannot accept change of mind returns on items that come in sealed packages or boxes where seals are damaged or broken.
To return your item for change or mind, you need to follow our returns process. You may contact us via your MyDeal account.
You will be responsible for the cost and risk of returning goods, including the cost of return shipping and any gateway transaction fees that RV Online incur by the payment gateway provider. If the item is not received by us, you will not be eligible for a refund, credit or exchange. We recommend you insure high value items that you return for change of mind.
If the returned item does not meet the conditions outlined above, you will be responsible for the cost of receiving your returned goods back to your nominated address.
Faulty Products:
Every product we sell comes with a manufacturers’ warranty. If you run into any issues with a product, you may contact us via your MyDeal account and we will let you know how to contact the relevant manufacturer and help you through their warranty process.
The details of the manufacturers’ warranties are set out on their respective websites. Please feel free to contact us if you have any questions about them.
Of course, nothing in this returns policy limits or excludes any guarantees, warranties, representations or conditions implied or imposed by law, including the Australian Consumer Law ("ACL") (or any liability under them) which by law may not be limited or excluded. If you are a "consumer" under the ACL, the following notice applies to you:
"Our goods come with warranties and guarantees that cannot be excluded under the Australian Consumer Law ("Consumer Guarantees"). You are entitled to a replacement or a refund for a major failure and for compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure."
Estimated Delivery Time Frame: 2-14 business days
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