Introducing the Chiropedic Base in a Box.
Your mattress needs the right support to achieve its full potential.
Our Base in a Box is designed to work in perfect harmony with our mattress, providing the necessary support and ventilation. To make life easy this Base comes in a box and requires no tools to assemble making it a great and easy solution for shipping all over Australia.
All Chiropedic Products sold via MyDeal come with Free Delivery, Australia wide.
Delivery is free to anywhere in Australia, providing our contracted delivery agent services that location.
Once you've ordered your your products they are dispatched from our Melbourne warehouse, and will be delivered to you based on the average* delivery times below:
LARGE BULKY ITEMS:
- Melbourne Metro 3 business days
- Sydney, Brisbane, Adelaide & Canberra Metro within 14 business days
- All other areas within 21 business days.
*We hope you'll understand that the lead time may be longer depending on your specific location and the courier used.
SMALL CASH AND CARRY ITEMS:
Pillow, Sheets & Mattress Protector via Sendle or Aus Post:
- Metro locations within 14 business days
- All other areas within 21 business days.
Business days are defined as Monday to Friday and exclude weekends and public holidays. From time to time, the lead time may be longer depending on the location or covid restrictions/staff shortages and we apologize if your order is delayed.
A FEW IMPORTANT T'S & C'S
The delivery service is to the Front Door of a Ground Floor dwelling ONLY. Depending on your location/delivery address you may be asked to help the driver to unload the mattress from the back of the truck/ute/van.
If you require the mattress to be taken inside, upstairs or you cannot provide help at the time of delivery then please let us know immediately on receipt of this order so we can look into what other services are available in your location. Please note, other delivery services may have a delivery cost and we will inform you of this before it’s confirmed on your order.
Chiropedic offers a warranty against faulty workmanship and /or faulty materials commencing on the date the products are originally delivered to, or collected by the purchaser. The warranty is valid only to the original purchaser of the products as indicated on the original sales invoice. This warranty does not extend to normal wear and tear, or damage caused by abuse, misuse or negligence. Failure to comply with the manufacturer’s care and maintenance instructions may void your warranty.
CHIROPEDIC WARRANTY CLAIM PROCESS
WHAT OUR WARRANTY DOES NOT COVER
• Damage due to incorrect storage of products.
All mattresses should be rotated on a regular basis. Single sided mattresses need just to be rotated around 180 degrees. Two-sided mattresses need to be flipped over and rotated around 180 degrees. We recommend that a mattress should be rotated every 2 weeks in the first month after the purchase and then done once a month for the duration of the warranty period. Failure to rotate your mattress will void the warranty.
Body Impressions, (small indentations) are normal on the surface of any new mattress whilst the upholstery filling is leveling to a final position and getting used to your body contours. This does not constitute a manufacturing fault. On a pillowtop mattress, up to 40mm height loss is considered normal. On a non pillowtop mattress, up to 30mm height loss is considered normal.
BASE WARRANTY INFORMATION
Please Note: Curved / Posture / Euro Slat Systems will void your warranty.
GENERAL INFORMATION
Estimated Delivery Time Frame: 7-15 Business Days