Dreame V12 Handheld Cordless Vacuum Cleaner
The Dreame V12 Vacuum Cleaner is an upgraded model of handheld vacuum cleaner that gets a Space 5.0 brushless motor with 150,000 RPM and 550 watts of power, and an increased battery capacity of 3000 mAh for up to 90 minutes of operation, as well as a color OLED information display and a cyclone filter with 12 cones. It features a motorized brush with an additional motor that drives the roller and allows it to penetrate deep into the carpet pile. Effectively removing dust, dead skin particles, and even dust mites.
The Dreame V12 Vacuum Cleaner handheld cordless vacuum cleaner has a compact, ergonomic design. The built-in battery allows for 90 minutes of cleaning in standard mode, and the lightweight of the model will allow you to take it with you to the garage to clean the interior of the car or the baby seat. The vacuum has a touch-free cleaning system with a half-liter dust container, and changing attachments requires no extra effort. To restore the battery charge, a swivel bracket with a charging base is included, which mounts vertically on the wall and also allows you to store the nozzles in one place. It takes 4 hours to fully charge the battery.
The Xiaomi Dreame V12 vacuum cleaner has an intelligent wind tunnel system that provides suction power of up to 185 Aw, allowing you to remove dirt from the floor before wet cleaning, and also performs passive cooling of the electric motor and battery pack. The model also features an advanced seven-stage noise reduction system based on the Space 5.0 high-powered electric motor's special suspension, as well as Gedebao's 12-cone special polymer foam construction.
A multifunctional cordless vacuum cleaner requires the right accessories. In addition to the regular floor brush, dust mite brush, wide tip brush, and telescopic tube, the Xiaomi Dreame V12 also comes with a mini soft tip brush for soft surfaces and a hard tip couch adapter. The flat brush with additional LED lighting allows you to clean in tight places and further enhances the range of uses for this gadget.
The Principle Machine
Power adapter
Metal Rod
Extension Hose
Storage and charging 2-in-1 wall mount
Bottom Cleaning Connecter
Electric Mite Removal Brush
Dust Removal soft Brush
Crevice cleaning illumination Nozzle
2-in-1 Brush
V-shape All Surface Floor Brush
Brand: Dreame
Model: V12
Rated Voltage: 25.2V
Rated Power:550W
Battery Capacity:3000mAh
Charging time: About 4 hours
Motor: Dream Space 5.0 High-Speed Motor
Run time: Up to 90 Minutes
Suction Power: Up to 185AW
Suction Pressure: Up to 27000Pa
Filtration System: 12-cone Cyclone Self-cleaning System; 5-Stage Filtration
Dust Cup Maximum Capacity: 0.5L
Machine Weight:1.65kg
1. Return Period: Customers have 14 days from the date of delivery to initiate a return for a change of mind. For products received in a non-functional state (Dead on Arrival - DOA), customers must inform us within 48 hours of delivery.
2. Eligibility for Returns: We accept returns for all products, except those explicitly mentioned as non-returnable in the product listing.
3. Return Shipping Costs: For change-of-mind returns, customers are responsible for covering the return shipping costs.
4. Restocking Fee: Change-of-mind returns are subject to a 10% restocking fee, which may vary based on the condition of the returned product.
5. Conditions for Accepting Returns: Items must be in their original, unused condition, with all tags attached, and returned in their original packaging.
6. Exchanges and Store Credit: Customers have the option to choose between exchanges and store credit as an alternative to a refund.
7. Return Initiation: Customers can initiate a return through our live chat, via email, or by using our online form.
8. Refund Processing: Once we receive the returned product, we will promptly inspect and process the refund within 48 hours. However, the processing time may vary depending on the condition of the returned product.
9. International Returns: Our return and refund policies apply equally to international customers.
10. Refusal of Returns: We reserve the right to refuse a return or refund if the product is found to have physical, water, or electrical damages, or not working due to improper usage.
1. Warranty Coverage: All brand-new products come with a 12-month warranty, and refurbished products are covered by a 6-month warranty.
2. Warranty Claim Conditions: Customers must present proof of purchase to validate warranty claims.
3. Warranty Void: The warranty will be void if the product shows signs of physical, water, or electrical damage.
4. Warranty Fulfillment: In case of any issues during the warranty period, we follow these steps: a. Troubleshooting: Customers experiencing issues with the product must provide pictures and videos of the issue as requested and follow our troubleshooting steps to attempt to resolve the problem before initiating the warranty claim process. b. Repair: We first attempt to repair the product to address the issue. c. Replacement: If the product is irreparable, we offer a replacement of the same model or an equivalent product. d. Refund: If neither repair nor replacement is feasible, we proceed to provide a refund.
5. Warranty Claim Process: Customers can initiate a warranty claim through live chat, via email, or by using our online form.
6. Warranty Resolution Time: Upon receiving the warranty claim, we will promptly inspect and resolve the issue within 2 to 5 days, depending on the severity of the problem.
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