Dyson V12s Detect Slim Submarine wet and dry vacuum cleaner
Dyson V12s Detect Slim Submarine wet and dry vacuum cleaner
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Pet mess
Washes pet food spills and muddy paw prints from kitchens and busy entranceways. |
Mealtime clean-ups
Manoeuvres easily around obstacles to quickly pick up spilt baby food and drink. |
Bathroom stains
Tackles toothpaste, tough stains and dried-on liquids from bathroom floors. |
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Single-button power control
No need to hold the trigger. You can swap hands while navigating obstacles, making cleaning easier. |
Click-in battery
Remove and replace at the press of a button to double your run time. |
No-touch bin emptying
Hygienic ejection mechanism drives dust and debris deep into your bin, in one action. |
Washable parts
The filter and Fluffy brush bar can both be washed to remove dust build-up and optimise performance. |
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Easy clean wet roller head
The wet roller can be washed with household detergents diluted to the recommended ratio. |
Drip tray
Collect any water droplets and store your Dyson Submarine wet roller head. |
Docking station
Drops into the wall-mounted charging dock, ready for your next clean. |
Compact and manoeuvrable
Low-profile cleaner head helps you reach under furniture and into tight spaces. |
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Fluffy Optic cleaner head illuminates dust
A blade of light reveals twice as much invisible dust on a hard floor |
Hair screw tool with anti-tangle technology
Picks up long hair and pet hair without tangling. The conical brush bar spirals hair into the bin in seconds. |
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Powerful suction
A Dyson Hyperdymium motor spins at up to 125,000rpm to deliver powerful suction for a comprehensive deep clean. |
Root Cyclone technology
11 root cyclones generate centrifugal forces of up to 100,000g to remove dust from the airflow – with no loss of suction. |
Up to 60 minutes run time
Advanced seven-cell battery for whole-home deep cleaning. Easily swap with an additional battery (available separately) for even longer cleans. |
Dispatch lead time - 3 days unless mentioned in the listing specifically.
Estimated delivery time frame - 5-10 business days unless mentioned in the listing specifically.
1. Return Period: Customers have 14 days from the date of delivery to initiate a return for a change of mind. For products received in a non-functional state (Dead on Arrival - DOA), customers must inform us within 48 hours of delivery.
2. Eligibility for Returns: We accept returns for all products, except those explicitly mentioned as non-returnable in the product listing.
3. Return Shipping Costs: For change-of-mind returns, customers are responsible for covering the return shipping costs.
4. Restocking Fee: Change-of-mind returns are subject to a 10% restocking fee, which may vary based on the condition of the returned product.
5. Conditions for Accepting Returns: Items must be in their original, unused condition, with all tags attached, and returned in their original packaging.
6. Exchanges and Store Credit: Customers have the option to choose between exchanges and store credit as an alternative to a refund.
7. Return Initiation: Customers can initiate a return through our live chat, via email, or by using our online form.
8. Refund Processing: Once we receive the returned product, we will promptly inspect and process the refund within 48 hours. However, the processing time may vary depending on the condition of the returned product.
9. International Returns: Our return and refund policies apply equally to international customers.
10. Refusal of Returns: We reserve the right to refuse a return or refund if the product is found to have physical, water, or electrical damages, or not working due to improper usage.
1. Warranty Coverage: All brand-new products come with a 12-month warranty, and refurbished products are covered by a 6-month warranty.
2. Warranty Claim Conditions: Customers must present proof of purchase to validate warranty claims.
3. Warranty Void: The warranty will be void if the product shows signs of physical, water, or electrical damage.
4. Warranty Fulfillment: In case of any issues during the warranty period, we follow these steps: a. Troubleshooting: Customers experiencing issues with the product must provide pictures and videos of the issue as requested and follow our troubleshooting steps to attempt to resolve the problem before initiating the warranty claim process. b. Repair: We first attempt to repair the product to address the issue. c. Replacement: If the product is irreparable, we offer a replacement of the same model or an equivalent product. d. Refund: If neither repair nor replacement is feasible, we proceed to provide a refund.
5. Warranty Claim Process: Customers can initiate a warranty claim through live chat, via email, or by using our online form.
6. Warranty Resolution Time: Upon receiving the warranty claim, we will promptly inspect and resolve the issue within 2 to 5 days, depending on the severity of the problem.
Estimated Delivery Time Frame: 5-10 business days
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