Collect 1989 Everyday Rewards points
Create a MyDeal Account or
Login to link your card
The intelligent premium robotic vacuum & mopping cleaner is the latest ground-breaking innovation from Ecovacs. Its new square design features powerful AI machine learning capabilities and industry-leading cleaning technology to conduct the smartest cleaning in any scenario.
Deebot X2 Omni's brand-new square and compact design brings edge-to-edge cleanliness tailored to your everyday needs.
Elevate your cleaning with the powerful OZMO Turbo 2.0 Rotating Mopping system, 8000Pa suction power, and 15mm intelligent mop lifting function. The Deebot X2 Omni offers you the best deep cleaning experience you'll need when cleaning your home. Deebot X2 Omni can also elevate and cross thresholds up to 22mm high with ease, avoid obstacles, and easily navigate between different parts of your home.
With its fully automated all-in-one Omni station, the robotic cleaner can operate autonomously with high performance and efficiency. The unique hot water mopping feature in the station ensures your mopping pad is always clean. Say goodbye to mundane cleaning tasks and enjoy a truly effortless experience.
The X2 Omni is equipped with AIVI 3D 2.0 and True Mapping 3.0 technology for AI-enabled navigation with accurate obstacle avoidance and efficient path-mapping. The pet-friendly AI mode identifies pets at home and can recommend the best cleaning solution.
With its advanced 3D Mapping and the upgraded YIKO 2.0 voice assistant, you can easily activate and control the Deebot X2 Omni in any situation hands-free. It makes owning a robot vacuum even easier.
The Deebot X2 Omni incorporates industry-leading Dual-laser Lidar Navigation technology. Anchored by a built-in LiDAR sensor – the same technology found in many autonomous vehicles. It allows a 210-degree view, superior navigation, and a 10m detection distance. The Deebot X2 Omni swiftly responds to changes in the home environment, ensuring the safety of your belongings and offering a refined cleaning experience.
X2 Omni can 'learn' and 'think' through its upgraded RGBD sensor to achieve more flexible and accurate dynamic obstacle avoidance in complex home environments. X2 employs machine learning algorithms to adapt effectively to various cleaning scenarios and environments while ensuring the safety of household assets. It refines its autonomous decisions and cleaning performance and recommends optimal cleaning solutions over time.
Dispatch lead time - 3 days unless mentioned in the listing specifically.
Estimated delivery time frame - 5-10 business days unless mentioned in the listing specifically.
1. Return Period: Customers have 14 days from the date of delivery to initiate a return for a change of mind. For products received in a non-functional state (Dead on Arrival - DOA), customers must inform us within 48 hours of delivery.
2. Eligibility for Returns: We accept returns for all products, except those explicitly mentioned as non-returnable in the product listing.
3. Return Shipping Costs: For change-of-mind returns, customers are responsible for covering the return shipping costs.
4. Restocking Fee: Change-of-mind returns are subject to a 10% restocking fee, which may vary based on the condition of the returned product.
5. Conditions for Accepting Returns: Items must be in their original, unused condition, with all tags attached, and returned in their original packaging.
6. Exchanges and Store Credit: Customers have the option to choose between exchanges and store credit as an alternative to a refund.
7. Return Initiation: Customers can initiate a return through our live chat, via email, or by using our online form.
8. Refund Processing: Once we receive the returned product, we will promptly inspect and process the refund within 48 hours. However, the processing time may vary depending on the condition of the returned product.
9. International Returns: Our return and refund policies apply equally to international customers.
10. Refusal of Returns: We reserve the right to refuse a return or refund if the product is found to have physical, water, or electrical damages, or not working due to improper usage.
1. Warranty Coverage: All brand-new products come with a 12-month warranty, and refurbished products are covered by a 6-month warranty.
2. Warranty Claim Conditions: Customers must present proof of purchase to validate warranty claims.
3. Warranty Void: The warranty will be void if the product shows signs of physical, water, or electrical damage.
4. Warranty Fulfillment: In case of any issues during the warranty period, we follow these steps: a. Troubleshooting: Customers experiencing issues with the product must provide pictures and videos of the issue as requested and follow our troubleshooting steps to attempt to resolve the problem before initiating the warranty claim process. b. Repair: We first attempt to repair the product to address the issue. c. Replacement: If the product is irreparable, we offer a replacement of the same model or an equivalent product. d. Refund: If neither repair nor replacement is feasible, we proceed to provide a refund.
5. Warranty Claim Process: Customers can initiate a warranty claim through live chat, via email, or by using our online form.
6. Warranty Resolution Time: Upon receiving the warranty claim, we will promptly inspect and resolve the issue within 2 to 5 days, depending on the severity of the problem.
Estimated Delivery Time Frame: 5-10 business days
Copyright 2024 MyDeal.com.au - © All rights reserved
