Rollators are all about practicality, reliability, comfort and smooth mobility - and the eQuipMed ticks all the boxes. Not only does it feature an ultra-light anodized aluminium design, dual-action loop brakes and superior ergonomics; with a basket as well as a waterproof in-seat storage compartment, it also gives you plenty of room for shopping.
PACK A PUNCH
Featuring a basket in addition to a waterproof in-seat storage compartment, the EQUIPMED offers plenty of space for books, blankets and groceries (and if punch isn't your cup of tea, there's ample room for milk or lemonade).
MAKE A PUSH FOR BETTER ERGONOMICS
With dual-action loop handbrakes, adjustable handle height, ridged grips, padded seating and a padded contoured backrest, your EQUIPMED rollator offers great ergonomics and comfort.
WATCH A COMFORTABLE LIFE UNFOLD
This high quality EQUIPMED rollator is easily foldable for practical storage and transport.
So take the ultimate hands-on approach to walking and order your eQuipMed today!
WARRANTY POLICY
In addition to your statutory rights (listed on the website separately), the seller offers a 12 month warranty on all products used for private household use from the date of purchase (unless noted otherwise). The use of products for commercial purposes qualifies the purchaser to a 3 month warranty period.
Until the nature of any fault is determined, the resolution the seller can offer may vary. Where necessary, the item may need to be returned to determine fault/issue. If the products are unusable upon receiving or there is a major fault, the customer may choose between a full refund via the original payment method or a replacement product. There may be some situations that result in a reduced refund. In the case of a minor failure, the seller warranty may cover fitment of replacement parts or offer replacement parts to the customer. Other alternatives may be offered to the satisfaction of both parties.
Should you wish to claim a warranty on your item, please follow the process outlined in the Returns section.
Warranties do not apply where items are resold/rented for the purpose of profit.
RETURNS POLICY
The seller returns policy does not limit or restrict your statutory rights under Australian Consumer Law. You are entitled to return an item if you believe that there is a problem. You are generally responsible for returning the item if it can be posted. You are entitled to recover reasonable postage or transportation costs if the product is confirmed to have a problem and is eligible for warranty, however, a receipt will be required. Within 60 days of the customer purchasing the item, the seller may provide details allowing return of the item at no cost to the customer (where freight costs apply). If the product failure is found to not fall within the warranty provisions or statutory rights provided, you may be required to pay the transport and/or inspection costs (Estimates will be advised).
Prior to returning any item, our Customer Service Department must first issue you a Return Authorisation (RMA) number. All other relevant information will be sent to you at this time.
Returns are accepted in line with our warranty conditions.
Should you wish to return a faulty item, please contact us. Photos and/or videos of the item may also be requested to assist in the return process.
When a return is authorised, it is the buyer’s responsibility to ensure the product is packaged securely to prevent any damage during the return process. Failure to do so may affect the ultimate resolution to be offered.
If the item is required to be returned, the outcome of the inspection should take no longer than 6 business days from the date the item is received by our service department (times may vary).
While many spare parts are stocked in Australia, we may need to order certain parts from the supplier on your behalf. Whilst most ordered parts arrive within 15 days, a small number of difficult to order parts may require up to 8 weeks to arrive.
Returns:
If your item was purchased in error, or you've simply changed your mind, it may not be too late for a refund. To see if you are eligible please check below:
Should you wish to return a faulty item, please contact us along with your order number. Photos and/or videos of the item may also be requested to assist in the return process. Prior to returning any item, our Customer Service Department must first issue you a Return Authorisation (RMA) number. Please do not return or post items before obtaining instructions from us first. If you do, there is a risk that your returned item may not be identifiable and accepted.
Applicable freight fees and a 20% re-stocking fee will be deducted from your refund in cases where you have changed your mind and wish to return the product. This also applies to orders cancelled when the item has already been dispatched from our warehouse. We accept Change of Mind returns for 14 days after you have received the item. The item must be in a re-saleable condition to qualify for a change of mind refund.
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My mom was struggling with her previous walker as it was heavy and was making a lot of rattling noise. She is enjoying this product very much. It is lighter than the previous walker, yet stable enough to support her and not tip over. Ample space for shopping bags with the removable basket. The product arrived almost fully assembled. The postage was quick (about a week). Very happy with the purchase.
Apr 16, 2022
.it was good
Apr 03, 2022
Brilliant piece of equipment, Easy to put together, because of Victoria's lockdown, havnt done fold up walking test yet, But loking forward to trip to Beaumaris beach, Very soon Thanks Trisha
Oct 03, 2021
When it arrived it appeared to be larger than I expected however very happy with purchase Easy to operate and leightweight which was very important to me .Good price and good quality
Sep 29, 2021
It arrived so quick it is what we needed and will last for a long time
Apr 29, 2021
Great quality product, fast delivery. I’m very happy
Mar 23, 2021
Just what I needed and received
Jan 26, 2021
I purchased this for my mother in law and my father in law kept it for himself. It’s a tad bigger than the one she had, but very well made and good quality. Love the colour. Quick delivery.
Jan 20, 2021
Mine hangs on the back of my mobility scooter, its light weight is ideal for me and the scooter.
Oct 27, 2020
I found the mobility walker to be a safe and sturdy product. The seat is a comfortable width and the wheels do not hamper my stride.
Sep 22, 2020