If you've never thought of ladling soup as a particularly graceful affair, this elegant Swan Ladle will put your mind to ease. Designed to create a serene aesthetic in your kitchen, the swan swims gracefully in her saucer when not in use.
Handling Precautions: Do not leave near a direct heat source. If the heat temperature exceeds its heat tolerance, it will cause melting and deformation. Do not leave it inside a pot etc. This can cause melting and deformation. Repetitive usage of dark-coloured foods may cause discolouration.
NOTE - We are taking a short break from 29 January to 29 Feburary. We'll be back and ready to dispatch your favourite items from 2nd March.
Please allow approximately 3-8 business days for delivery depending on where you are in Australia.
For Northern Territory and regional Western Australia customers, please allow up to 2 weeks for delivery.
Return policy:
For shoppers to have a peace of mind, we offer a 7 days return policy accepts exchange/refund request if the goods are of unacceptable quality (i.e. faulty); are damaged during transit; don't match product description; or don't do what our description said they would do. If you receive a parcel from us that meet any of the above conditions, we are very sorry, please let us know and we will do whatever we could to put a smile on your face.
Change of mind:
As long as we haven't sent off your order yet, we can refund your order for change of mind. You will be refunded the transaction amount minus $2 handling fee. Please send us an email to check if we have sent off your order yet. We will do our best to help. If we have sent off your order, you have 7 days period to return the product, you will have to bear return postage with a tracking number. Once we have received the product in its original and re-sellable condition, then you will be refunded the transaction amount minus $2 handling fee.
Warranty policy:
Depends on the product that you have bought. Applicable warranty period will be indicated on the product description. However, if you have any question about warranty, please let us know and we will our best to put a smile on your face.
Estimated Delivery Time Frame: 3-8 business days