Anna Musical Light Up Costume for Kids *Musical Element Faulty - Does not work

Anna Musical Light Up Costume for Kids *Musical Element Faulty - Does not work

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“Do you want to build a snowman?” From everyone’s favourite Disney blockbuster “Frozen” (2013), become Anna, voiced by Kristen Bell. Journey to the snowy kingdom of Arendelle with your snow queen sister, Elsa and your new friends Olaf the snowman, Christoff and Sven. Together, search for the strength and power to reverse the curse that has plunged your kingdom into an eternal winter. Lift the curse and save Arendelle! Remember, all you need is an act of true love!

Includes:

Dress with bodice middle panel in satin with glitter print motifs, the side panels in sequin fabric. An illusion neckline in glitter organza with a gold sequin trim. Full length sleeves in glitter organza
Clip-on musical pendant with character image and plastic jewels
Nylon skirt with glitter printed tulle overlay and glitter trim at waist. Lights throughout the skirt with an on/off switch at the waist inside the costume
Detached satin cape with pom-pom trim at the hem and glitter print
This is an officially licensed Disney product

*Sale Item - This is a Deluxe Costume, however the Musical/Light Up Elements do not work. Please note this item is not eligible for return, purchase is final.

Shipping Details

Free Shipping On All Orders $99 and over
Shipping is $9.95 on orders less than $99
Orders are dispatched Monday - Friday (excluding Public Holidays in Victoria)
Orders are sent within 1 business day via Startrack Express, unless the item is bulky or the order is very large, in which case an extra business day may be needed

Shipping Details

If your order is placed before 12pm AEST Monday to Friday in most metropolitan areas, your parcel should arrive the following day as we use the fastest service possible. However, we do not have an express shipping facility with 100% guaranteed next day delivery. At Costume Super Centre, we are proud of our super-fast turn-around times for your order – please read on... :)

When will I receive my order?

We offer next business day delivery for orders placed before 12pm AEST Monday to Friday, excluding WA and NT locations which have a 2-3 business day turn around. Remote area deliveries may take longer. If your order is super big or bulky, we may need an extra day as well. The average processing and delivery time for orders is under 3 days but for more information on this or to check your estimated delivery time to your postcode, please contact us.

RETURNS POLICY

We want you to love your new purchase, but understand that sometimes your order may not be quite as expected. That’s why we gladly offer a refund on any full priced products purchased from our online store if you change your mind, provided that you satisfy the conditions below.

Please note: we do not offer an ‘exchange’ service. If you find you need a different product to the one ordered, please simply place a new order online for the item required & return your original item/s for a refund.

Please contact our customer service department prior to any return to obtain a returns authorisation (RA) #, to ensure order identification & prompt processing.

Conditions for returns:

Please ensure the item is:

returned within 30 days of the date of delivery
unworn and unwashed with all original packaging, tags and stickers still attached;
in saleable condition (ie. the condition you purchased it in) and is not damaged, altered or misused in any way;
returned with your original order confirmation/identification; and
not part of our “excluded product” list (see below)

Please also note that we will not offer a refund, replacement or repair if:

at the time of purchase, you were made aware of any damage or defect in the item; OR
you have damaged, misused or altered the item.

If you cannot satisfy all of the above conditions then we reserve the right not to offer you a refund. Costume Super Centre’s decision to provide a refund in accordance with the conditions set out above will be determined at its absolute discretion.

Excluded products:

Please choose carefully when purchasing the following types of products as returns for change of mind will not be provided on:

Clearance items
Highest Heel Products
Inflatable & Piggyback/Ride-On Costumes
Make-up, Fake Blood, Hats, Wigs, Beards, Moustaches, Eyebrows, Eyelashes or any other Artificial Hair Item
Teeth, Noses, or any other Prosthetic Special Effects items
Undergarments including stockings
Candy Bowls & Large Decor Items (such as Wall Breakers)
CDs and Video Tapes

The refund will be the price paid at the time of the original purchase as shown on the order confirmation receipt. Please note that the original delivery costs will be excluded unless the item(s) are returned in accordance with your statutory rights (e.g they are faulty).