Letter Boxes

The best way to customise your front yard is by placing your own special mailbox outside. Take a look at our beautiful range of mailboxes.
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From personal letters to online shopping deliveries, mailboxes or letter boxes play a vital role in keeping your communications safe and organised, whether you're at home or running a business. They provide a designated, protected point of delivery, shielding your items from weather and preventing unauthorised access or theft.

For residential properties, mailboxes offer convenience and peace of mind, ranging from classic wall-mounted designs to robust post-mounted options and modern parcel drop boxes. In commercial establishments and multi-unit dwellings, mailboxes are essential for efficient and secure communication. From centralised cluster mailboxes (CBUs) to versatile 4C horizontal units, these systems are designed to handle high volumes of mail and packages for multiple tenants, often adhering to strict postal regulations for security and accessibility.

Types of Mailboxes — Understanding Your Options

Choosing the right mailbox goes beyond just aesthetics; it's about functionality, security, and compliance. Let's explore the various types available to help you make an informed decision.

Freestanding / Post-Mounted Mailboxes

Freestanding or post-mounted mailboxes are standalone units typically installed on a post near the curb at the end of a driveway. They're incredibly popular in suburban and rural residential settings because they offer easy access for postal carriers, who can deliver mail directly from their vehicles. You'll find these mailboxes in a wide range of materials like steel, aluminium, and even durable plastics, which are resistant to weather and wear.

Wall-Mounted Letter Boxes

These are affixed directly to the exterior wall of a home, typically near the front door or on a porch. They're an excellent choice for homes with limited yard space or for those who prefer the convenience of retrieving mail just steps from their door. When installing, consider the mounting height for easy access by both residents and carriers, usually around shoulder height. Weather exposure is another key consideration, so opt for materials that can withstand rain, sun, and other elements. Many wall-mounted options also come with security features like locking mechanisms to protect your mail from theft.

Curbside Letter Box

The term "curbside mailboxes" broadly includes any mailbox designed for delivery and pickup directly from the curb, often including post-mounted units. Their design and functionality strictly conform to postal regulations regarding height, setback from the road, and opening size to ensure efficient delivery. Typical features include a generous capacity to accommodate letters, magazines, and small parcels, along with a flag indicator that can be raised to signal outgoing mail for the postal carrier to collect. Regulatory compliance ensures smooth, uninterrupted mail service.

Cluster Mailboxes

Cluster mailboxes, often referred to as CBUs (Cluster Box Units), are centralised, freestanding units featuring multiple locked compartments. They're specifically designed for apartment buildings, office parks, commercial complexes, and new residential developments. The benefits are numerous: they significantly increase mail security by providing individual locking compartments for each tenant and improve management efficiency for property managers.

Wall-Mounted or Centralised Mailrooms

Commonly found within commercial mailrooms, lobbies, and large residential complexes. These systems are designed to provide organised mail distribution for numerous tenants or departments within a larger building. They typically consist of a bank of individual, secure mailboxes built into a wall or within a dedicated mailroom, often alongside parcel lockers and outgoing mail slots. This setup ensures that mail is efficiently sorted and securely accessible to the appropriate recipients within a controlled environment.

Parcel Drop Boxes and Locking Mailboxes

For better security, parcel drop boxes and locking mailboxes are invaluable. Parcel drop boxes are designed to accommodate deliveries of larger packages, featuring a secure compartment where couriers can deposit items that are then retrieved by the recipient using a key. Locking mailboxes protect standard mail from theft by requiring a key for retrieval. Both types offer tamper resistance because of their construction and secure mechanisms, making sure that your deliveries are safe until you can collect them.

Importance of Security in Letter Boxes

The primary importance of security in letter boxes lies in protecting mail from theft and privacy breaches. With the increasing volume of online purchases, personal documents, and sensitive financial information sent through the mail, an unsecured letter box can become a target for opportunistic thieves. Identity theft, package theft, and privacy invasion are serious concerns that can be significantly mitigated by choosing a letter box with appropriate security features. A secure letter box ensures that your deliveries remain safe until you retrieve them, offering peace of mind.

Common Security Features

Locking mechanisms: This is arguably the most fundamental security feature. The type and quality of the lock are paramount. High-quality locks are designed to resist picking, drilling, and forced entry, ensuring only authorised individuals can access the contents.

Anti-fishing designs to prevent unauthorised retrieval: Also known as anti-retrieval baffles or restrictors, these internal designs prevent someone from reaching into the letter box opening and "fishing" out mail or packages with a wire or hook. This is especially crucial for larger openings or parcel drop boxes.

Reinforced materials and tamper-resistant construction: A secure letter box begins with strong materials like heavy-gauge steel or aluminium. Beyond material, tamper-resistant construction includes features like concealed hinges, welded seams, and robust mounting points that resist prying, forcing, or removal from its installation.

Choosing a Secure Letter Box Based on Location and Mail Sensitivity

Assessing neighbourhood risk: If you live in an area with higher reported rates of package theft or vandalism, investing in a more secure letter box with good locking mechanisms and anti-theft features is highly advisable. For quieter, low-risk areas, a basic locking mailbox might suffice.

Value and sensitivity of contents: Consider what you typically receive in the mail. If you frequently receive valuable items, sensitive documents (like bank statements or medical records), or important parcels, then a locking letter box or a dedicated parcel drop box with advanced security features is a wise investment. For those who primarily receive junk mail, a less secure option might be acceptable, though a basic lock is still a good deterrent.


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