Kingston Slumber mattresses are all about remedial comfort because we know how essential sleep is to maintaining a healthy lifestyle. Made of high quality bamboo fabric, the surface is designed with a smooth, soothing therapeutic feel. It has natural antimicrobial properties with improved temperature regulation that deliver a new depth of relaxation during your sleep cycle.
With the combined layers of quality memory foam and natural fibres the Kingston Slumber mattress contours to the natural curves of your body, helping eliminate the causes of aches and pain as you sleep. It helps the body achieve greater balance by evenly distributing your weight. This innovative technology is generally only found in hallmark mattresses valued at over $2000.
Kingston Slumber mattresses come with 6 Coil-9 Zone thick banded pocket springs, that ensure you experience the most tranquil sleep. When you change position, the EuroTop exterior lining engages an effective flow of air in and out of the mattress. All these features work in harmony to deliver a state-of-the-art therapeutic mattress solution that will provide consistency in your sleep cycle well into the future.
Relieve your body from life's strains and wake up feeling refreshed from a night of total remedial comfort. Order a Kingston Slumber mattress today!
WARRANTY POLICY
In addition to your statutory rights (listed on the website separately), the seller offers a 12 month warranty on all products used for private household use from the date of purchase (unless noted otherwise). The use of products for commercial purposes qualifies the purchaser to a 3 month warranty period.
Until the nature of any fault is determined, the resolution the seller can offer may vary. Where necessary, the item may need to be returned to determine fault/issue. If the products are unusable upon receiving or there is a major fault, the customer may choose between a full refund via the original payment method or a replacement product. There may be some situations that result in a reduced refund. In the case of a minor failure, the seller warranty may cover fitment of replacement parts or offer replacement parts to the customer. Other alternatives may be offered to the satisfaction of both parties.
Should you wish to claim a warranty on your item, please follow the process outlined in the Returns section.
Warranties do not apply where items are resold/rented for the purpose of profit.
RETURNS POLICY
The seller returns policy does not limit or restrict your statutory rights under Australian Consumer Law. You are entitled to return an item if you believe that there is a problem. You are generally responsible for returning the item if it can be posted. You are entitled to recover reasonable postage or transportation costs if the product is confirmed to have a problem and is eligible for warranty, however, a receipt will be required. Within 60 days of the customer purchasing the item, the seller may provide details allowing return of the item at no cost to the customer (where freight costs apply). If the product failure is found to not fall within the warranty provisions or statutory rights provided, you may be required to pay the transport and/or inspection costs (Estimates will be advised).
Prior to returning any item, our Customer Service Department must first issue you a Return Authorisation (RMA) number. All other relevant information will be sent to you at this time.
Returns are accepted in line with our warranty conditions.
Should you wish to return a faulty item, please contact us. Photos and/or videos of the item may also be requested to assist in the return process.
When a return is authorised, it is the buyer’s responsibility to ensure the product is packaged securely to prevent any damage during the return process. Failure to do so may affect the ultimate resolution to be offered.
If the item is required to be returned, the outcome of the inspection should take no longer than 6 business days from the date the item is received by our service department (times may vary).
While many spare parts are stocked in Australia, we may need to order certain parts from the supplier on your behalf. Whilst most ordered parts arrive within 15 days, a small number of difficult to order parts may require up to 8 weeks to arrive.
Returns:
If your item was purchased in error, or you've simply changed your mind, it may not be too late for a refund. To see if you are eligible please check below:
Should you wish to return a faulty item, please contact us along with your order number. Photos and/or videos of the item may also be requested to assist in the return process. Prior to returning any item, our Customer Service Department must first issue you a Return Authorisation (RMA) number. Please do not return or post items before obtaining instructions from us first. If you do, there is a risk that your returned item may not be identifiable and accepted.
Applicable freight fees and a 20% re-stocking fee will be deducted from your refund in cases where you have changed your mind and wish to return the product. This also applies to orders cancelled when the item has already been dispatched from our warehouse. We accept Change of Mind returns for 14 days after you have received the item. The item must be in a re-saleable condition to qualify for a change of mind refund.
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I had a great sleep after 2 weeks sleeping on an air mattress so could not be any happier. The firmness is just right for me and I love it! Totally recommended!
May 19, 2019
Thanks for this product i can sleep with no pain getting up. I can't believe my eyes after opening my product. For this small amount of money this mattress is the best ever. Its most comfortable and I must say I haven't slept like a baby in 20years. This product is a must for people suffering from body pain my back and hip pain is gone after just one day. It supports ur body spine and comfort sleeping. I can sleep for hours and get up refreshed ready to start my day. Also nice and warm best ever thank u so much.
May 04, 2019
This is an excellent product with a firm base and a soft top which offers a comfortable night sleep. I found it well packaged and easy to move when taking it to where it was needed. I followed the opening instructions to the letter and the mattress expanded to full size perfectly without any problems.
Apr 14, 2019
Purchased for a guest room, my guests now want one - they’re from the UK and paid £2000 for a similar mattress. I’m now considering getting one for my master bedroom. Great price, efficient delivery.
Apr 13, 2019
Wanted to fresh in up bedrooms so happy with the great deals I purchased, will defiantly buy again Thanx
Apr 10, 2019
Love the Mattress!
Apr 08, 2019
Quality product at better price!
Mar 31, 2019
Comfortable and very pleased at the price and service
Mar 26, 2019
Excellent
Mar 04, 2019
Cant say much i only just got it
Feb 13, 2019