82H37-CHR & 82H37-MB
Kitchen Basin Mixer Tap Gooseneck Taps Swivel Spout Water Faucet Sink WELS
OVERVIEW
If you are looking for a brand new beautifully elegant tap that will make your kitchen pop. Get one that gives the freshness you get from taps worth over $1000 (yes some people still pay this much for a tap!). But get yours from us at a fraction of the cost while keeping the same quality. We do not stand for bad quality or overpriced gold plated stuff that is just ridiculous. Thus we have ensured QC procedures have been fully reviewed to ensure they meet both our standards and the expectation of you, our valued customers.
All of our products have been tested and approved by the Australian and New Zealand WELS-Scheme (To ensure products save water and money for our customers) and have been Watermark certified (To ensure products adhere to the plumbing and safety standards of AU/NZ). See the specification details below for WELS code and watermark certification Proof.
KEY FEATURES
360 degrees
High quality Ceramic cartridge used to alleviate any leakage problems, creating peace of mind for you
Aerator bubbling filter, saving money while creating a gentler flow that is perfect for any use
This product is seamlessly easy to assemble, and is suitable for double and single sinks
SPECIFICATIONS
Chrome - 82H37-CHR
Watermark & WELS Approved
PACKAGE CONTENT
Matt Black - 82H37-MB
Watermark and WELS approved
PACKAGE CONTENT
WARRANTY
Every tapware product comes with a 5 year guaranteed peace of mind warranty. If any functional problems occur, we will immediately, upon review approval, issue a replacement or refund to be shipped to you asap. We understand how much of a difference a good tap can make to a homely kitchen. Our taps are easy to install and fit into any sink with a tap hole between 35mm and 50mm in diameter. We also have an increased efficiency and quality with the 35mm drip free ceramic disk cartridge, which we ensured was chosen for its lower cost yet high performance and durability. We have looked behind the curtain so you don't have to.
Faulty Products
AZAU carries a variety of brands from around the world. We do our best to provide you the best service relating to claims of manufacturer warranties.
What defines faulty?
Any item that, due to customer negligence and misuse, will not be accepted as a faulty item.
If you are experiencing issues with your product, please refer to our FAQ page for support. Alternately, please contact our customer support team to lodge a claim.
To lodge a claim:
After we receive your return and inspect faulty items for faults, a replacement/refund will be processed. If no fault is found with the item, the item will be returned to you (customer bears the shipping cost), and you will be charged a 20% service fee. Alternatively, if you do not wish to have the item, you may request the item to be restocked. Our customer support team will provide you with the percentage of deduction and the amount that will be deducted.
The buyer cannot cancel and demand a refund immediately. AZAU must have an opportunity to fix the problem.
Dead on Arrival (DOA)
If your product is dead on arrival, please contact us within 14 days of parcel delivery. We will not process any claims lodged 14 days after the delivery date.
Dead on Arrival (DOA) Process
Change of Mind (COM) return
For Change of Mind returns, the buyer will be responsible for any shipping costs incurred.
A COM return will be only accepted where:
We recommend choosing a tracked registered postal service as the items will not be considered as ‘returned’ until they have been received safely. Please send an email attaching the tracking number as confirmed in correspondence with our support team.
Please ensure that the returned item is safely protected and securely packed. If the item is found to be dead on arrival or damaged in transit, a deduction fee will be charged based on the condition of the item.
If you cancel or return only certain items purchased in bundle deals or multi-buy promotions, any items you don’t return will be charged at full price, and the refund amount will be reduced accordingly.
We are always here to help. If you have any questions please reach out to our customer care team via your MyDeal account and we will respond to you shortly.