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RETURNS POLICY

WHAT can be returned?

• If you are unhappy with your purchase. you can exchange any full priced product provided it is unopened and in perfect condition
• Discounted items cannot be refunded or exchanged
• Valid proof of purchase is required

WHEN do items need to be returned by?

• Return request must be made within 7 days of purchase
• Items must be returned to Theatrix within 14 days of purchase

HOW do customers return items?

• Items must be returned in original packaging and then packed in a cardboard carton.

SHIPPING for returns

• Shipping costs will only be refunded if goods are deemed faulty
• Shipping costs for returned goods will be for customer's account

Shop with peace of mind

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